4.6 




Access Bank has the most useless mobile app I've ever used. Even to login to the app is an issue, it'll always say "an error has occured, please try again later". You'll have to keep trying and trying up to 20 times to login. I have to keep backup accounts in other banks like opay because I know how many times I've been stranded while trying to make a payment simply because this mobile app chose not to work. Sometimes it'll open and tell me I have no account with the bank whereas I have 3 acunts





I don't know what has been happening to my biometric login. It's says error when I try to use it and the my credentials are not available. I have tried deleting my fingerprint and enrolling it back but it just says the same thing all the time . I have deleted the app and reinstalled it but it doesn't work. I have made complaints but nothing happens. it getting annoying having to type my password anytime I want to do a transfer





The does not allow one to log in from a different phone. An app especially mobile banking app should never be phone specific, people change phones. The more outrageous thing is when one does click on change devices, which by the way is supposed to limit your transaction to 50K, it continues result in error message: "an error has occurred, please try again later" or connection error, internet not available, when clearly one is onine and can browse other apps and websites.





its so horrible, that you can't access your account . in this time and age. Nothing seem to work in this country call Nigeria. i should be able to access my balance online, but here its so hard the app does not have all the features you need. the phone lines are not working. to open an online banking is like going into the lion's den. No alert on any transaction, no one to pick the phone so you'll know the money went through. this is terrible. can't rate, cos there's nothing to rate about.





Transaction limit is my problem here. I've sent an email to access bank which they asked me to go to my profile and set it, which I did but nothing is showing. No option to increase my limit. Please you guys should fix this. It's so annoying. How can my limit be 20k. Many people have the same issue and nothing has been done yet.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback directly through the app, ensuring that their voices are heard and potentially influencing future updates.
Access More prioritizes user privacy and collects minimal personal data, primarily for improving user experience and app functionality.
Yes, Access More includes features that can be used offline, allowing users to access essential tools without an internet connection.
You can cancel your Access More subscription through your account settings in the app or through the respective app store from which you downloaded the app.
The subscription to Access More costs $9.99 per month or $99.99 per year, providing users with full access to all premium features.
Yes, you can activate your account online by following the activation link sent to your email. If you encounter issues, please reach out to customer service.
Yes, you can log in to your Access More account from multiple devices. Just ensure that your credentials are secure.
You can reach customer service by calling our support line or using the chat feature on our website. We're available 24/7 to assist you.
You can contact customer service via phone or our website's chat feature if you experience any issues during the activation process. We're here to help!
To log in, visit our website, click on the ‘Log in’ button, and enter your credentials. If you need help, contact customer service.