4.7 As a busy professional, I often find myself juggling multiple responsibilities, and the E*TRADE app has become an essential tool in my daily life. For example, during my lunch breaks, I frequently check the app to monitor my investments and make quick trades. Just last week, I noticed a stock I had been eyeing was experiencing a dip. I quickly opened the app, analyzed the market data, and executed a buy order—all within 10 minutes. This flexibility allows me to stay engaged with my investments without disrupting my work schedule.
The user interface of the E*TRADE app is sleek and intuitive, making it easy for both novice and experienced traders to navigate. The layout is clean, with clearly labeled sections for trading, research, and account management. I particularly appreciate the streamlined workflow when placing trades; the app guides you through each step, ensuring that I don’t miss any critical details. Performance-wise, the app is responsive, with minimal lag even during peak trading hours. Overall, my experience has been overwhelmingly positive, as the app empowers me to manage my investments confidently and efficiently.
E*TRADE offers a competitive pricing structure that appeals to a wide range of investors. There are no commissions for online stock and ETF trades, which is a significant advantage for frequent traders like myself. Additionally, the app provides various account types, including retirement accounts, with no maintenance fees, making it accessible for users at different financial stages. Overall, the pricing is transparent and user-friendly, which enhances my overall satisfaction with the service.
The E*TRADE app is regularly updated, ensuring that users have access to the latest features and security enhancements. I’ve noticed improvements in the app’s performance and new tools that have been added over time, which shows the company’s commitment to user experience. Customer support is also readily available through the app, with options for live chat and phone support. I once had a question about a transaction, and the support team was quick to respond, providing me with the assistance I needed without any hassle.
As an American user, security and privacy are paramount when it comes to financial apps, and E*TRADE does not disappoint. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During the registration process, I was required to provide personal information, including my Social Security number and financial details, which is standard for financial services. However, E*TRADE employs robust encryption and security measures to protect this sensitive data.
In terms of ads and tracking behavior, I appreciate that E*TRADE maintains a relatively ad-free experience, focusing instead on providing valuable content and tools for users. The app does collect data to enhance user experience, but I found their privacy policy to be transparent, outlining how my information is used and safeguarded. Overall, I feel secure using the E*TRADE app, knowing that my financial information is protected while I manage my investments.





The app is ok. It freezes from time to time, or links do not work if you are trying to trade or do a transaction. If it does, you will need to go to a computer because the app will not respond. new issue: I am not sure what is going on with etrade, but total gains and price paid is not calculating properly. I paid $21 for a stock, but the price paid reflects an astronomical amount and a loss that doesn't even match. I would recommend to look at other companies due to etrade seems suspect now.





App continues to be buggy. Constantly need to change settings to have it allow my biometirc log-in. Quote button regularly unresponsive, which requires me to restart the app (sometimes multiple times) in order to get it to function properly. Bad user experience. When it does work, UI is great, but it usually doesn't work well. On Samsung S25 Plus.





I'm constantly having to change it to biometrics. it won't let me save any biometrics and it's getting worse. Sometimes it was lasting a day, now it disables it after I leave the app. Also I've extended the login to last 4 hours from 30 minutes, which it now won't work unlike before. so now every time I click on the app even if I left briefly, I have to re log in. I'm not sure if it's an app cache problem or if it's the actual app being mismatched with the upgrade. this needs to be fixed.





App was working well until the last few weeks. Now it frequently disables biometric login, incorrectly claiming that new fingerprints were added. This has persisted across 2 devices. It's concerning that it can't keep track of the device settings, given that it relies on this information for security. Not as bad as false negatives (hence 2 stars instead of 1), but still a bad sign for a financial app.





frustrating at best. the layout is clunky compared to the browser version, and very little can be customized. Many important features are either unavailable or so buggy they don't work correctly. The biometric login disables itself every 2 or 3 days, as it incorrectly detects new fingerprints that were not added, and you have to revert to standard login and re-enable biometrics.. if you try and open multiple views, it logs out the one you're not actively viewing.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or by contacting E*TRADE's customer support directly.
Yes, E*TRADE collects personal data as part of the account setup and trading process to comply with regulatory requirements and enhance user experience.
No, E*TRADE requires an internet connection to access its services and perform trading transactions.
Since E*TRADE does not require a subscription, users can simply stop using the app or close their account if they wish to discontinue services.
E*TRADE does not have a subscription fee; however, trading certain securities may incur fees or commissions.
Yes, you can access customer service through the E*TRADE mobile app by navigating to the help section.
You can reach customer service by calling our support hotline or using the chat feature on our website.
You can check the status of your account activation by logging in or contacting customer service for updates.
To log in, visit the E*TRADE website, enter your customer number and password, and click "Log In."
Please contact customer service directly for assistance with updating your customer number.