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MyHeritage: Family Tree & DNA

MyHeritage: Family Tree & DNA

4.4
Rating
10,000,000+ Downloads
7.4.42 Version
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Information

  • Category: Books & Reference
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: MyHeritage.com
  • Updated on: Jul 5, 2026
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MyHeritage: Family Tree & DNA is a comprehensive app designed to help users explore their ancestry and build their family trees. With access to billions of historical records and advanced DNA testing, it enables individuals to uncover their heritage, connect with relatives, and discover fascinating family stories. The app offers user-friendly tools for creating and sharing family trees, making genealogy accessible and engaging for everyone, from beginners to seasoned researchers.

Features & Highlights

  • Family Tree Builder: MyHeritage offers an intuitive family tree builder that allows users to create and visualize their family history. I found this feature particularly useful when I wanted to trace my ancestry back to my great-grandparents. The drag-and-drop interface made it easy to add relatives and connect branches of my family tree seamlessly.
  • DNA Testing: The app provides an option for DNA testing, which can reveal your ethnic origins and connect you with relatives you never knew existed. After sending in my DNA sample, I was thrilled to discover a cousin I had never met, leading to a fascinating exchange of family stories and history.
  • Smart Matches: MyHeritage uses advanced algorithms to find potential matches in its vast database. I was amazed when I received notifications about possible relatives based on my family tree. This feature helped me connect with distant relatives who shared similar family stories, enriching my understanding of my heritage.
  • Photo Enhancements: The app includes tools for enhancing old family photos, making them look vibrant and new. I used this feature to restore a faded picture of my grandparents' wedding, and the results were stunning, allowing me to share the revitalized image with my family.
  • Mobile Accessibility: With the MyHeritage app available on both iOS and Android, I could access my family tree and DNA results on the go. Whether I was at a family gathering or traveling, I could easily share my findings and engage in discussions about our ancestry.

Real Experience Using "MyHeritage: Family Tree & DNA"

Application Scenarios

As someone who has always been fascinated by family history, I often find myself diving into the past during quiet evenings or family gatherings. MyHeritage has become my go-to app for exploring my ancestry. Just last month, during a family reunion, I used the app to show my relatives the family tree I had built. Everyone was excited to see how we were all connected, and it sparked a lively discussion about our shared history. Additionally, I often use the DNA testing feature to uncover new branches of my family tree, which has led to some surprising discoveries, including a newfound cousin who lives just a few towns over!

User Experience

The user interface of MyHeritage is clean and user-friendly, making it easy for anyone, regardless of tech-savviness, to navigate. The family tree builder is particularly impressive; I appreciated how I could easily add new family members and edit existing entries. The app's performance is smooth, with quick loading times and minimal lag, even when accessing large family trees. I also love the notifications I receive about potential matches and updates, which keep me engaged and excited about my research. Overall, using MyHeritage feels like embarking on a personal journey through time, and I always look forward to my next session.

Pricing

MyHeritage offers a variety of subscription plans, ranging from a free basic version to premium options that unlock additional features. The premium plans provide access to advanced tools, such as unlimited family tree size and enhanced DNA features. I opted for the premium subscription, which I found to be reasonably priced considering the wealth of information and tools available. The investment has certainly paid off in terms of the connections and insights I've gained about my family history.

Updates & Support

MyHeritage frequently updates its app, introducing new features and improvements based on user feedback. I appreciate how responsive the support team is; whenever I had a question or encountered a minor issue, they were quick to assist me. The app also provides helpful tutorials and FAQs, making it easy to find answers to common questions. This level of support has made my experience with MyHeritage even more enjoyable.

Security & Privacy Review

As an American user, security and privacy are paramount when using apps that handle personal data. MyHeritage is available on both the App Store and Google Play, ensuring that it meets the security standards set by these platforms. When registering, I was required to provide basic personal information, but I appreciated that the app clearly outlines its privacy policy, detailing how my data would be used and protected.

Importantly, MyHeritage does not bombard users with ads, which is a relief. Instead, the app focuses on providing a seamless user experience without intrusive tracking behavior. I feel confident that my personal information is secure, and I appreciate the transparency regarding data usage. Overall, MyHeritage has taken significant steps to ensure that users can explore their family history without compromising their privacy.

Pros
  • Discover your ancestry with comprehensive family tree tools
  • Unlock genetic insights through DNA testing options
  • Connect with relatives worldwide via user-friendly interface
  • Access historical records to enrich your family history
  • Receive personalized matches for enhanced family connections
Cons
  • Limited historical records compared to competitors
  • High subscription costs for premium features
  • DNA testing accuracy can vary widely
  • User interface may be confusing for beginners
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User Reviews

(255K Reviews)
  • Mv Conn
    2020/07/28

    Non-existant customer service. It's a total lie that they have 24-hr support. The call cuts off no matter what you choose. In fact, to purchase a sub, they require your account number -- how ridiculous is that!! Absolute rip-off: Even when I upgraded to the 2nd level, everything they sent me needed a further upgrade to access the data, and so on!!!

  • N'Tanya Pagan Owner & Executive Director
    2024/11/11

    I just logged in after 3 or 4 years of not checking it and found out that someone has accessed my account and tampered with the information!! They even changed MY NAME to something derogatory!! I'm pretty sure I know who's behind it. There's a pretty narrow list of suspects. But I sure hope that they can track down who did it and how they hacked my account! This is a serious data breach! Plus their high price for membership is discriminatory since minorities would have a hard time affording it!

  • Malik G
    2025/05/07

    I had gotten the free trial before annual charges. I quickly gave up after 2 to 3 hours of use because the results were minimal and I had believed I cancelled my subscription only to find that I would be charged on the 29th of April. I put in one ticket requesting a refund but in their system you cannot see progress of your ticket and now they have tried to charge me again. The customer service is non-existent as I have tried to call, email, or file a ticket and had no results. Idonotrecommend.

  • Angie Cochran
    2021/06/19

    This app is full of bugs. Won't let me add facts to people in my tree, it says wondering went wrong. I can't add search info as it says something went wrong. There website is just as bad, as it is not working correctly either and says something went wrong. It's not my phone as all other apps work the way in which they should. Reasonable price for what was offered but useless if can't use. Canceling.

  • Aubree Tanner
    2021/05/05

    When I open the app, it won't let me click on anything. I updated it and still have the same issue. Also ridiculous amount of money for such a simple tool, and of course they charge you annually so if you forget to cancel after your free trial, they get an entire years worth of frees out of you. Super dishonest if you ask me. Maybe if you actually provided a quality product people would choose to pay for it and your wouldn't have to trick them

Review Source: Google Play store public user reviews.

FAQ

Does MyHeritage: Family Tree & DNA collect my personal data?

MyHeritage: Family Tree & DNA collects personal data to provide its services, including information entered into family trees and DNA test results, and it adheres to privacy policies to protect user data.

Does MyHeritage: Family Tree & DNA offer a free trial or free version?

Yes, MyHeritage: Family Tree & DNA offers a free version with limited features, as well as a free trial period for users to explore premium features before committing to a subscription.

Does MyHeritage: Family Tree & DNA require an internet connection?

Yes, MyHeritage: Family Tree & DNA requires an internet connection for most features, including accessing records, syncing family trees, and using DNA analysis tools.

How can I contact support or send feedback for MyHeritage: Family Tree & DNA?

You can contact MyHeritage support through their official website, where you can find help articles, submit a support request, or provide feedback about your experience using the app.

How do I manage or cancel my MyHeritage: Family Tree & DNA subscription?

You can manage or cancel your MyHeritage: Family Tree & DNA subscription through your account settings on the website or app, where you can find options for subscription management.

How to use MyHeritage: Family Tree & DNA

Can I access MyHeritage on multiple devices?

Yes, you can log into your MyHeritage account on multiple devices using the same credentials.

How can I contact MyHeritage customer service?

You can reach MyHeritage customer service through their support page on the website or by emailing them directly at support

How can I log in to my MyHeritage account?

Visit the MyHeritage website, click on 'Login', enter your email and password, then click 'Sign In'.

How do I activate my DNA kit with MyHeritage?

To activate your DNA kit, visit the MyHeritage DNA activation page, enter the kit number found in your kit, and follow the prompts.

How do I reset my MyHeritage login password?

Click on 'Forgot Password?' on the login page, enter your email, and follow the instructions sent to your inbox.

What's New

  • New! Make your memories come to life in video with LiveMemory™. LiveMemory™ enables you to relive your favorite memories by turning any photo into a short video clip using AI. Animate whole photos to reenact nostalgic family memories as if you were there. Perfect for sharing with family and friends!
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