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SumUp: Payments and POS

SumUp: Payments and POS

3.8
Rating
10,000,000+ Downloads
2.151.0 Version
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Information

  • Category: Finance
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: SumUp
  • Updated on: Jul 6, 2026
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SumUp: Payments and POS is a user-friendly app designed to simplify payment processing for businesses of all sizes. With seamless integration of point-of-sale features, it allows merchants to accept card payments, manage sales, and track inventory effortlessly. Whether you're a small retailer or a service provider, SumUp empowers you to streamline transactions and enhance customer experiences, all from your mobile device. Experience the convenience of modern payment solutions with SumUp.

Features & Highlights

SumUp: Payments and POS is a powerful tool designed for small businesses and entrepreneurs looking to streamline their payment processes. Here are some of the standout features that make this app a must-have:

  • Mobile Payment Processing: Accept payments anywhere, anytime. Whether you're at a market stall or a client meeting, SumUp allows you to process card payments on the go, making it incredibly convenient for mobile businesses.
  • Invoicing Made Easy: Create and send professional invoices directly from the app. This feature is perfect for freelancers like me who need to bill clients quickly and efficiently, ensuring I get paid on time.
  • Inventory Management: Keep track of your stock levels effortlessly. I often use this feature to manage my small retail business, allowing me to know when to reorder products without the hassle of manual tracking.
  • Detailed Analytics: Gain insights into your sales performance. The analytics dashboard helps me understand my best-selling products and peak sales times, enabling me to make informed business decisions.
  • Customer Support: Access to 24/7 customer support ensures that any issues I encounter can be resolved quickly. This peace of mind is invaluable, especially during busy sales periods.

Real Experience Using "SumUp: Payments and POS"

Application Scenarios

As a small business owner, I often find myself in various situations where I need to accept payments quickly and efficiently. One of my favorite scenarios is when I set up a booth at a local craft fair. With SumUp, I can easily accept card payments from customers who prefer not to carry cash. The app connects seamlessly to my card reader, allowing me to complete transactions in seconds. Additionally, I use the invoicing feature when working with clients on custom projects. After a successful project, I can generate an invoice on the spot and send it directly to their email, making the payment process smooth and professional.

User Experience

The user interface of SumUp is intuitive and user-friendly. Upon opening the app, I am greeted with a clean layout that makes navigation a breeze. The workflow for processing payments is straightforward; I simply select the amount, choose the payment method, and the app guides me through the rest. I appreciate how quickly I can complete transactions, which is crucial during busy sales periods. The performance of the app is reliable, with minimal lag or crashes, even when I’m in a crowded area with limited connectivity. Overall, my experience with SumUp has been overwhelmingly positive, as it has significantly simplified my payment processes and improved my customer interactions.

Pricing

SumUp operates on a transparent pricing model, which I find refreshing. There are no monthly fees; instead, I pay a small percentage for each transaction processed. This means that I only pay for the service when I use it, making it a cost-effective solution for my business. The rates are competitive compared to other payment processors, and I appreciate the lack of hidden fees, which allows me to budget more effectively.

Updates & Support

SumUp regularly updates its app to enhance functionality and security, which is crucial for any payment processing tool. I’ve noticed improvements in the user interface and additional features that have been rolled out over time. The customer support team is responsive and available 24/7, which has been a lifesaver on occasions when I’ve had questions or needed assistance. Their commitment to user satisfaction is evident, and I feel supported as a user.

Security & Privacy Review

As an American user, security and privacy are paramount when it comes to payment processing apps. SumUp is available on both the App Store and Google Play, ensuring that I can download it from a trusted source. During the registration process, I was required to provide some personal information, including my name, business details, and banking information for payouts. However, I felt reassured by their commitment to data protection and compliance with regulations.

Importantly, SumUp does not engage in intrusive ads or excessive tracking behavior, which is a significant concern for many users today. I appreciate that my data is used primarily for transaction processing and improving the app's functionality, rather than for targeted advertising. Overall, I feel confident in the security measures that SumUp has in place, allowing me to focus on running my business without worrying about my customers' sensitive information.

Pros
  • SumUp offers seamless mobile payments for on-the-go transactions.
  • Enjoy low transaction fees, maximizing your profits.
  • User-friendly interface simplifies payment processing for all businesses.
  • Access detailed sales analytics to track performance easily.
  • Accept various payment methods, enhancing customer convenience and satisfaction.
Cons
  • Limited integration options with third-party apps can hinder business operations.
  • Transaction fees can add up, impacting overall profitability.
  • Customer support may be slow, causing frustration during critical times.
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User Reviews

(133K Reviews)
  • Zeeshan Awan
    2021/06/04

    I've used it for about 2 years without facing any issues but since last 2 weeks or so it's been a nightmare. I use my Samsung S8 to connect the reader with the app but now soon as I open the app it hangs and my phone is completely frozen for unidentified period of time like it's been hijacked and I have to wait till it comes back to life. Really annoyed and extremely frustrated as I'm unable to take card payments.

  • jessica moore
    2021/10/05

    Previous Review⭐~~ UPDATE: Since 1st review my account has finally been setup. Loading items onto the dashboard was quick and painless. Holding at 3⭐ until I see how well payment processing completes. UPDATE #2: Going back to ⭐ since they can't get it together. What's the point of a payment app that is always down so it can't take payments?!@?🤬 Going back to Square...I never had so many issues!!

  • Mark Bothwell
    2021/07/13

    I have tried several companies card readers and POS systems. The SumUp Pro reader is the most robust and reliable I have tried and the POS app has been stable and reliable. I have just two complaints. 1) clicking the "Sales" icon gives a total for the day's sales that often does not update until hours or even days later. 2) There is no option to make fractional charges for items that are sold by the pound, for example.

  • Polina Polkinghorne
    2025/08/28

    I've been using SumUp for over a year and it has been an easy/affordable way to take card payments for my small business. However, once I had issues logging in, it took me almost a month to resolve. The chat bot takes you in circles and contacting them via email is equally frustrating: I had to repeat my problem over and over just to be told "after logging in click a,b,c". There is no customer service number. No real people to speak to.

  • Martin Winter
    2026/07/02

    this app is a really good solution for small merchants. the only problem is a higher transfer fee 1.95 % if you're under around 4k Euro monthly. the limited access to some features discouraged me and almost left the product. but if you compare the product with the others you're still on a good average price with a bit messy but quality app.

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to SumUp: Payments and POS?

Yes, users can submit suggestions or feedback through the app, or by reaching out to SumUp's customer support team, who welcomes input to improve their services.

Does SumUp: Payments and POS collect my personal data?

Yes, SumUp: Payments and POS may collect personal data in accordance with their privacy policy, including information necessary for payment processing and account management.

Does SumUp: Payments and POS support offline use?

Yes, SumUp: Payments and POS allows users to accept payments even when offline, with transactions being processed once the device is back online.

How do I cancel my SumUp: Payments and POS subscription?

You can cancel your account or subscription by accessing your account settings within the app or by contacting SumUp's customer support for assistance.

How much does a subscription to SumUp: Payments and POS cost?

There is no subscription fee for SumUp: Payments and POS; however, users are charged a percentage fee on each transaction processed through the app.

How to use SumUp: Payments and POS

Can I update my customer number if I need to?

Unfortunately, customer numbers cannot be changed. For any issues, please contact customer service for further assistance.

How can I contact customer service for help with my SumUp account?

You can reach customer service via the help section in the app or by calling the support number listed on our website.

How do I check the status of my account activation?

You can check the status by logging into your account or by contacting customer service for updates on your activation.

How do I log in to my SumUp account?

To log in, open the app and enter your email and password. If you have trouble, use the "Forgot Password" option.

How long does it take to activate my account after registration?

Account activation is usually instant upon clicking the link in your email. If you haven’t received it, check your spam folder or contact customer service.

What's New

  • - General bug fixes and stability improvements
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