4.6 Surfshark is not just another VPN service; it’s a robust tool designed to enhance your online security and privacy. Here are some of its standout features that make it a top choice for users:
As someone who frequently travels for work, I often find myself in coffee shops or airports where public Wi-Fi is the norm. In these scenarios, I rely heavily on Surfshark to secure my internet connection. Whether I’m checking emails or accessing sensitive documents, I feel confident knowing that my data is encrypted. Additionally, I love to binge-watch shows on streaming platforms, and Surfshark allows me to bypass geo-restrictions effortlessly. Just last week, I was able to access a series that was only available in the UK while I was in the US, all thanks to Surfshark’s extensive server network.
The user interface of Surfshark is incredibly intuitive. Upon launching the app, I was greeted with a clean and straightforward dashboard that made navigation a breeze. Connecting to a server took mere seconds, and I appreciated the quick access to features like CleanWeb and MultiHop. The performance was impressive; I experienced minimal lag while streaming and browsing, which is often a concern with VPNs. Overall, my experience with Surfshark has been overwhelmingly positive. It feels like a reliable companion that enhances my online activities without complicating them.
Surfshark offers competitive pricing plans that cater to various budgets. The monthly plan is a bit pricier, but if you opt for the longer-term subscriptions, you can save significantly. I chose the two-year plan, which not only provided a substantial discount but also included a 30-day money-back guarantee. This made me feel secure in my decision, knowing I could test the service risk-free.
Surfshark is committed to continuous improvement, regularly rolling out updates that enhance performance and security. I’ve noticed that the app has become even more user-friendly with each update. Their customer support is also commendable; I reached out with a query about server locations and received a prompt and helpful response. The live chat feature is particularly useful for immediate assistance.
As an American user, security and privacy are paramount when choosing a VPN service. Surfshark is available on both the App Store and Google Play, ensuring that it meets the standards set by these platforms. When signing up, I was pleased to find that Surfshark requires minimal personal information, only asking for an email address and payment details. This is a significant plus for privacy-conscious users like myself.
Moreover, Surfshark does not engage in any ads or tracking behavior, which is a common concern among VPN users. I appreciate that my online activities remain private and that I am not bombarded with targeted ads based on my browsing history. Overall, Surfshark has proven to be a trustworthy VPN service that prioritizes user security and privacy, making it an excellent choice for anyone looking to enhance their online safety.





I just bought a year's subscription (non-refundable). When Surfshark is connected, my emails often end up in the outbox for hours until I notice they're stuck. The only fix Is to disconnect Surfshark, then they go out immediately. Also, it's quite common for a web page to never load until I change the VPN location. Both of these are super annoying. Neither ever happened with other VPNs. I cancelled my account, but I can't get a refund.





Been using this for over 3 yrs and just renewed a couple of months ago. However, I've been getting more and more "access denied" for the sites I've frequent. It's kind of annoying and I need to switch off the VPN to go to those sites which defeats the reason I got a VPN in the first place. A couple of times after "reporting" the sites I was able to access the those sites but lately even that hasn't helped. It sucks that I'm stuck for another couple of years since I'm signed up for another 3 yrs.





Can't even test it out before they make you purchase - Edit: I wasn't able to switch locations at all :( Edit Edit — I no longer remember my original login to try it again, but here's a glaring issue: I can't see how much the subscription even is before making an account. Edit edit edit — Went to the site to see. That is incredibly steep monthly.





When it works, it's great. Recently however, the VPN has been getting silently disconnected, where the app still shows that it's "connected" even when it isn't. Currently there's no way to know if you're connected without checking your IP through an external service. As a more minor annoyance, the VPN notification icon always shows regardless of whether you are actually connected. 3rd edit: this has been a known issue for almost a year but has not been fixed.





Avoid at all costs. Beyond slow , free version of Proton is much faster. Update, After I played around with the settings it start working. Good connections and download speed. That lasted about a month, after updating the app It can barely connect to a webpage and if it does it is SLOW. Spend the extra money on anything but this
Review Source: Google Play store public user reviews.
Yes, VPN Surfshark welcomes user feedback and suggestions, which can typically be submitted through their support channels or via email.
VPN Surfshark has a strict no-logs policy, meaning it does not collect or store personal data or browsing history of its users.
VPN Surfshark does not support offline use; it requires an active internet connection to function and provide its VPN services.
To cancel your VPN Surfshark subscription, you can log into your account on their website and follow the cancellation process outlined in the account settings.
The cost of a subscription to VPN Surfshark varies depending on the plan chosen, with options for monthly, yearly, and multi-year subscriptions, often with significant discounts for longer commitments.
Unfortunately, customer numbers cannot be changed after activation. They are unique identifiers for your account.
Yes, you can log in to multiple devices simultaneously with your Surfshark account, allowing you to protect all your devices at once.
To activate your account, simply click the activation link in your confirmation email after purchase. Follow the prompts to set it up.
You can reach Surfshark customer service via live chat on their website or by emailing support
You can find your customer number by logging into your account on the Surfshark website and checking your account settings.