2.1 When it comes to pet care, the "11pets: Pet care" app stands out with its comprehensive features designed to make pet ownership easier and more organized. Here are some of the core highlights that truly enhance the user experience:
As a proud pet owner, I often find myself juggling various responsibilities related to my furry friends. The "11pets: Pet care" app has become an essential tool in my daily routine. For example, every morning, I check the app to see if there are any upcoming vet appointments or medication reminders for my dog, Max. The app’s notification system ensures I never forget a dose of his medication, which is crucial for his health. Additionally, when I plan a trip, I can easily access Max’s profile to gather all necessary information for pet sitters, including his feeding schedule and emergency contacts.
The user interface of "11pets: Pet care" is intuitive and user-friendly, making navigation a breeze. Upon opening the app, I’m greeted with a clean dashboard that displays all my pets at a glance. Adding a new pet profile is straightforward, and I appreciate the step-by-step prompts that guide me through the process. The feature workflow is seamless; for instance, when I need to log a vet visit, I simply tap on Max’s profile, select the health tracking option, and input the details. The app performs smoothly without any lag, which is a significant plus. Overall, my experience has been overwhelmingly positive, as the app not only helps me stay organized but also gives me peace of mind knowing that I’m providing the best care for my pets.
"11pets: Pet care" is free to download and use, which is fantastic for pet owners on a budget. While there are premium features available for a small fee, I’ve found that the free version offers ample functionality to manage my pet’s needs effectively. The option to upgrade is there if I ever want to access additional features, but for now, the free version suits my requirements perfectly.
The developers of "11pets: Pet care" are proactive in providing updates and support. I’ve noticed regular updates that enhance the app’s functionality and fix any bugs. Whenever I’ve had questions or needed assistance, the customer support team has been responsive and helpful, often replying within a day. This level of support gives me confidence in the app and its ongoing development.
As an American user, I take security and privacy seriously, and "11pets: Pet care" does not disappoint in this regard. The app is available on both the App Store and Google Play, ensuring it meets the necessary security standards for mobile applications. During registration, I was only required to provide basic personal information, which is a relief compared to other apps that demand excessive data. I appreciate that the app does not bombard me with ads, and I have not noticed any intrusive tracking behavior. This focus on user privacy makes me feel secure while using the app, knowing that my information is protected.





"There was an error! Try again later." If you like seeing these words over and over, this is the app for you. It used to be good, but now it just gives errors and locks up and is nearly unusable :(. Sometimes you get lucky and you can trick it into submitting 1 or 2 little pieces of info even with the frozen error (if you just keep clicking the button until it goes) but usually not. I wish I had not subscribed. hope they fix it soon so it is not a waste of money.





Since the "upgrade," the app has been awful. I searched for a long time for an app that would track all my pets special food, medications, and treatments. I loved the app before. It was customizable and exactly what I needed in 1 app. Then they upgraded to this new version. I paid a "lifetime subscription" but only for a newer version that didn't convert all my info over properly and didn't allow as many functions as I had before. I don't recommend.





It used to be great, but changed a few years ago and I moved to another app. This says it can track nutrition info so tried it again but there is no way to do anything close to that. Regarding food tracking, look elsewhere if you want anything more than a timestamp saying fed and a note. Behavior tracking is also limited to 6 generic things (shy, sad, happy, etc) that you cannot edit. They say the update was to help shelters, which is great, but don't advertise stuff the app can't do.





Information is entered in a very "databasey" and challenging manner. The same information can be entered in multiple places, some of the locations can't be extracted into any of the "sharing" reports. DO NOT PUT WEIGH INTO APP! Any weight entered is converted into the wrong weight on "shareable" petsitter report. I reported problem and of course the fix is always an update away. (After 2 updates ii give up) I emailed customer service multiple times with no response. Poor experience all around!





Before I put in any info, I could look at everything the app had to offer, it was full of interesting things and places I could go to keep track of my pets info. Once I put in mine and my pets info, I could NOT get the app to do ANYTHING, but try and get me to join more things. I scrolled all the way down to the bottom, thinking, there has to be a button somewhere to get back to my account, but nothing. I tried the 3 bars at top right, the image, the arrow, but nothing. 👎👎👎👎😖😡
Review Source: Google Play store public user reviews.
Yes, users are encouraged to submit suggestions or feedback directly through the app's support feature or via their website.
The app collects minimal personal data necessary for its functionality, but it prioritizes user privacy and data protection.
Yes, 11pets: Pet care offers offline functionality, allowing users to access essential information and features without an internet connection.
Users can cancel their subscription through their account settings within the app or through the app store where they purchased the subscription.
The subscription cost for premium features varies, and users can check the app for the most current pricing options.
Unfortunately, Customer Numbers cannot be changed. If you have concerns, please reach out to Customer Service for further support.
Yes, you can log in using your Facebook or Google account if you opted for that during registration. Just select the corresponding option on the log-in page.
You can reach our Customer Service team via the support section in the app or by emailing support
After signing up, check your email for an activation link. Click on it to activate your account. If you don’t see it, check your spam folder.
Open the app, tap on the log-in option, and enter your email and password. If you’ve forgotten your password, use the “Forgot Password” link.