4.2 




App is missing alot of features most modern apps have for its audience. I have experimented with lots of brands, but Bose is one of the audio companies whose software lacks in alot. Majority of time, my Bose app wont even connect to my audio devices, locking me out of basically the whole earbud/headphone. Modes are auto selecting. Audio will auto pause when audio device is being undetected in use, and you can't turn this option off. Another weird thing. The whole app is a flashbang. No dark mode





Total software gore. Making an account is a massive pain. Took forever to get it to work. Its insane how you can spend 400$ on headphones. But the app to fully utilize them isnt even 1$ worth in quality. Edit: Turns out, this app isnt even compatible with a lot of phones. So unless you have a brand new phone, you can't even fully utilize the 400$ headphones you just bought! Wow! What an amazing company. Ill be sure to let as many people I know what an absolute scam this is.





the app is very useful and can access many settings easily, when connected to the Internet. which makes little sense as many of the devices are used for travel including flying on a plane. when not connected to the Internet it can't see your devices, adjust settings or even really use anything on the app. If they add offline capability and access to device user manuals offline I'll upgrade to 5 stars. Until then, it really isn't all that useful.





They randomly disconnect, requiring deletion from phone memory and full reset of earbud case and Bluetooth setup. This can happen as infrequently as every few month, to less than a week. The "remember my settings" option for sound mode literally has never worked, ever. It says it's in the correct mode, but it's not. It does however work if you manually cycle through the modes every time you put them in your ear. I am using the Quiet Comfort II hardware. App works best when force-quit and reboot.





New headphones are nice, but there's no way to turn off sound cancelation voiceover. Would be a nice feature since I can tell what mode it's in without. More annoying is that the app keeps starting in the bg saying "keeping everything in sync" when I'm not using anything for audio. Seems like Spyware to me, apps should stay off unless prompted to be otherwise. This is why it's a 1 star.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the official Bose website, where there are channels for customer support and product feedback.
Yes, the Bose app may collect personal information to improve user experience and provide personalized features, but users can review the privacy policy for details on data collection practices.
Some features of the Bose app may be available offline, but primarily, a stable internet connection is required for full functionality and access to streaming services.
To cancel a subscription, users typically need to go to their account settings within the app or the respective app store, where they can manage and cancel subscriptions.
The Bose app itself is free, but certain premium features or services may require a subscription, which varies based on the specific service offered.
Unfortunately, customer numbers cannot be changed. Please contact Bose customer service for any account-related inquiries.
Yes, you can log in to your Bose account on multiple devices using the same credentials. Just enter your customer number and password.
You can reach Bose customer service via our website or by calling the customer service number listed there for immediate assistance.
Log in to your Bose account, navigate to the account settings, and you can update your customer information there.
To activate your Bose account, check your email for a confirmation link after signing up, then click it to complete the activation process.