4.3 When it comes to grocery shopping, "instashop: Groceries & more" stands out with its impressive array of features designed to make the experience seamless and enjoyable. Here are some of the core highlights that truly enhance the app's functionality:
As a busy professional, I often find myself juggling work commitments and personal life, which leaves little time for grocery shopping. That's where "instashop: Groceries & more" comes into play. On a typical week, I use the app at least twice. For instance, on a Wednesday evening, I realized I had forgotten to buy ingredients for my lunch the next day. Instead of rushing to the store after work, I opened the app, quickly added the items to my cart, and scheduled a delivery for the next morning. This not only saved me time but also allowed me to focus on preparing for my meetings instead of worrying about grocery runs.
The user interface of "instashop: Groceries & more" is one of its strongest points. Upon opening the app, I am greeted with a clean layout that makes it easy to browse through various categories. The search function is efficient, allowing me to find specific items without scrolling endlessly. I appreciate how the app remembers my previous purchases, making reordering a breeze. The checkout process is straightforward, and I can easily apply any discounts or promo codes I have. Performance-wise, the app runs smoothly without any lag, which is crucial when I’m in a hurry. Overall, my experience has been overwhelmingly positive, and I find myself relying on it more and more for my grocery needs.
Instashop operates on a competitive pricing model, which I find quite reasonable given the convenience it offers. While there may be a small delivery fee depending on the distance and order size, I often find that the savings from exclusive deals and discounts offset this cost. Additionally, the app provides options for subscription services that can further reduce delivery fees, making it an attractive choice for regular users like myself.
The developers of "instashop: Groceries & more" are proactive in providing updates that enhance the app's functionality. I’ve noticed improvements in the user interface and the addition of new features over time, which shows their commitment to user satisfaction. Customer support is also commendable; I once had a query regarding an order, and their response was prompt and helpful. The support team is accessible through the app, making it easy to get assistance whenever needed.
As an American user, security and privacy are paramount when using any app, especially one that handles personal data and payment information. "instashop: Groceries & more" is available on both the App Store and Google Play, which adds a layer of credibility. During the registration process, I was required to provide basic personal information, including my name, address, and payment details. However, I appreciate that the app employs encryption to protect this sensitive data.
In terms of ads and tracking behavior, I have not encountered intrusive advertisements while using the app. It appears that the developers prioritize user experience over aggressive marketing tactics. Overall, I feel secure using "instashop: Groceries & more," knowing that my personal information is handled with care and that I can shop with peace of mind.





It was amazing at first. Sure the orders took a bit longer to get here. I don't mind waiting though. What killed it for me, which caused me to uninstall the app, was that they no longer took American cards (according to the app). I'll stick to talabat. The options there are less but at least they want my money.





Absolutely horrible app. Most products are usually gone but don't reflect it on the app. When I get a call telling me to choose substitutions, I open the app and immediately the time expires, so I basically just don't get what I ordered or I have to talk to the shop and they have no idea what's going on. I'd much rather just go to the store.





*edit* Thanks for the response Instashop, but I have already reached out to your customer service via email many times and your "contact us" link. At this point your CX team has continued to ignore me and I have given up. There has been no refund, credit to my account, or other communication. I have lost time and money (I have never been refunded and items I bought have never been sent). Not shopping here again. *original* Inconsistent and not worth your time. I had to stay up late on a worknight, waiting for my order that took over 2 hours. Items were missing even though I was charged the full amount, and the produce (fuji apples and lemons) that I ordered were low quality and very small. Customer service called and messaged me a few times telling me that they would deliver the items that were missing, and then completely stopped responding to me. I never received the missing items and was never compensated for being overcharged. If you're lucky you'll have a great experience, but if not, expect items to be missing and your order to be late like mine was. The bottom line is that the quality of service isn't consistent, and honestly not worth the frustration or hassle. You're better off with an app that consistently delivers quality like Carrefour or Breadfast.





Terrible app ! My order was cancelled after waiting more than an hour and half! I was checking the app to see if it's getting closer or what and I figured it out, it was cancelled without even notifying me! and I tried so many times to reach the customer service but there was no response, I sent many messages asking about the reason of cancellation but I couldn't reach them at all !! Terrible experience!





The worst customer service experience ever! This is the second time now. I had the wrong items delivered to me and have been trying to get hold of anyone from the customer service in vain since yesterday 3:00 pm. Then I am asked to review the process of "solving" the issue! The only message I received is that automated message that says that I would be contacted by the team, but nothing has happened, again for more than 28 hours now! Whom am I supposed to contact to handle this nonsense?
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or via their official website to help improve the service.
Yes, InstaShop: Grocery Delivery collects personal data such as your name, address, and payment information to facilitate your orders and improve the user experience.
InstaShop: Grocery Delivery requires an internet connection to function, so it does not support offline use.
Since InstaShop: Grocery Delivery does not have a subscription model, there is no cancellation process. Users can stop using the service at any time.
InstaShop: Grocery Delivery does not require a subscription; users can pay per order or access special offers without a recurring fee.
Unfortunately, customer numbers cannot be changed. If you have concerns, please reach out to customer service for guidance.
To log in, open the app, enter your registered email and password, then tap 'Log in'. If you encounter issues, try resetting your password.
You can update your information by logging into your account and navigating to the profile settings. For further help, contact customer service.
To activate your account, click the activation link sent to your email after registration. If you didn't receive it, contact customer service.
You can reach our customer service by using the chat feature in the app or by emailing support