4.5 




I've had the Jabra elite 7 pro for almost 4.5 yrs, and the ANC is the same as just having the earbuds in-ear while off (in all the conditions I've tested so far, which is many), except that ANC provides a mildly harsh electronic hum that sometimes gives me a headache. So I've set it so that it changes between hear-through and off, to save some battery. Also when on phone calls, the mic doesn't work, and I cannot figure out how to fix that, if it's at all even possible.





Terrible. This is one of the worst laid out apps I've used from a large company. It is not intuitive at all, and is a struggle to find anything. Hell, Reddit was the only way I was able to navigate to find how to reinstall the firmware. It's just as bad trying to figure out where to go for reprogramming basic button pushes. C'mon guys, you made a basic app confusing to use for a common item. I'm an IT guy and I struggle with it!





Don't bother. After the latest revision, it won't connect with your earbuds. And all support has to say is "Reset your buds and reinstall the app."...thanks, like we all don't try that first anyway. That's their only suggestion. And when it doesn't work they yell you its the phones fault. there update is to continue working with support team....no support has contacted me





This app is fine. I open it to try to get a clue on where I've lost an earbud. Every time, it asks me if I would like to opt in to find my Jabra, I say yes, and it acts as though the missing earbud has never been connected to the phone or app before. Every time. It's very frustrating. It's useless, because I keep thinking it's going to help but just end up wasting time. EQ options and all are fine. I do not understand the organization of the settings, if there is a system... It's unique.





I used to have the 75actives and upgraded to the 7 elite active. I've went through 2 pairs and still they disconnect when I make a call or connect when in case. The 75s had a much more durable compact case. Seems like Jabra made a deal w/ Tozo, which sell on Amazon for 20$ and put a cover on the buds and stampedJabra on the case. They look identical. The app rarely recognizes my buds. I constantly have to put them back in the case, close it, then open and put them back in my ears. Don't buy!!!!
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the official Jabra website, as the company values user input for future improvements.
Jabra Sound+ may collect some personal data to enhance user experience, but users can review the privacy policy for detailed information on data collection and usage.
Yes, certain features of the Jabra Sound+ app can be accessed offline, but full functionality may require an internet connection.
You can cancel your subscription through the app's settings or via the app store where you initially subscribed, following the appropriate cancellation process outlined there.
Jabra Sound+ itself is free, but additional premium features or services may come with a subscription fee, which can vary based on the offering.
Yes, you can activate your account using your email address. If you need help, please contact customer service.
Unfortunately, customer numbers cannot be updated in the app. Please contact customer service for any changes needed.
You can reach our customer service by visiting our website and using the contact form or calling the support number listed there.
Simply download the Jabra Sound+ app on your new phone and log in with your existing credentials. If you need help, contact customer service.
You can retrieve your customer number by checking your account settings in the app or contacting customer service directly.