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PingID

PingID

2.8
Rating
5,000,000+ Downloads
3.5.0(13550) Version
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Information

  • Category: Productivity
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: Ping Identity Corporation
  • Updated on: May 24, 2026
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PingID is a robust multi-factor authentication app designed to enhance security for users accessing applications and services. By providing a seamless and user-friendly experience, PingID enables secure logins through various methods, including push notifications, one-time passcodes, and biometric authentication. Its integration with existing systems ensures that organizations can protect sensitive data while maintaining user convenience, making it an essential tool for safeguarding digital identities in today’s increasingly connected world.

Features & Highlights

PingID is a robust multi-factor authentication (MFA) solution that stands out in the crowded field of security apps. Here are some of its core features that make it a go-to choice for both individuals and organizations:

  • Seamless Integration: PingID integrates effortlessly with various applications and services, making it easy to secure your accounts. For instance, I recently set it up with my corporate email, and the process was smooth, allowing me to access my inbox securely within minutes.
  • Multi-Device Support: The app works across multiple devices, including smartphones, tablets, and desktops. I often switch between my phone and laptop, and having PingID available on both ensures I can authenticate my logins no matter where I am.
  • Push Notifications: PingID sends instant push notifications for authentication requests, which makes the login process quick and efficient. I appreciate how I can approve or deny access with just a tap on my phone, saving me time during busy workdays.
  • Offline Access: One of the standout features is the ability to generate one-time passcodes even when I’m offline. This has been a lifesaver during my travels when I often find myself in areas with poor connectivity.
  • Customizable Security Policies: For organizations, PingID allows the customization of security policies based on user roles. In my workplace, this means that sensitive data is protected with additional layers of security for those who need it most.

Real Experience Using "PingID"

Application Scenarios

As someone who juggles multiple accounts for work and personal use, PingID has become an essential part of my daily routine. Every morning, I log into my corporate email and project management tools, and PingID is there to ensure that my credentials are secure. I also use it when accessing sensitive financial information, like my online banking app, where security is paramount. On weekends, I often find myself logging into various social media accounts, and having PingID means I can do so without worrying about unauthorized access.

User Experience

The user interface of PingID is clean and intuitive, making it easy for anyone to navigate. Upon opening the app, I’m greeted with a straightforward dashboard that displays my active sessions and recent authentication requests. The workflow for approving logins is seamless; I simply receive a push notification, tap it, and I’m in. Performance-wise, the app is quick and responsive, with minimal lag during authentication. Overall, my experience has been overwhelmingly positive, as I feel a sense of security without the hassle of complicated processes.

Pricing

PingID offers a variety of pricing plans tailored to different needs, from individual users to large enterprises. While the basic features are available for free, businesses looking for advanced security options can opt for premium plans that provide additional functionalities. I find the pricing to be reasonable, especially considering the level of security it offers, which is invaluable in today’s digital landscape.

Updates & Support

PingID is regularly updated to enhance its features and security protocols. I’ve noticed improvements in the app’s performance and user interface with each update, which keeps the experience fresh. Additionally, the support team is responsive and helpful; I once had a query regarding account recovery, and they provided me with clear instructions within a few hours. This level of support gives me confidence in using the app long-term.

Security & Privacy Review

As an American user, security and privacy are top concerns when it comes to apps like PingID. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During the registration process, I was required to provide minimal personal data, which is a relief compared to other apps that demand extensive information. Importantly, PingID does not engage in intrusive ads or tracking behavior, which is a significant plus for privacy-conscious users like myself. The app focuses solely on providing security without compromising user data, making it a trustworthy choice in the realm of multi-factor authentication.

Pros
  • Enhances security with multi-factor authentication
  • User-friendly interface for easy access
  • Supports various devices for flexibility
  • Quick integration with existing systems
  • Real-time alerts for suspicious activity
Cons
  • User experience can be disrupted by frequent prompts
  • Limited offline access for authentication challenges
  • Potential delays in receiving notifications
  • Compatibility issues with some devices or applications
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User Reviews

(8.02K Reviews)
  • Elizabeth Griffin
    2026/02/19

    Job forces me to use this. Now I can't log on to my mobile. It no longer allows texting. If I say yes it's me through the notification, it leads me to the app, I press the number, then I get an error because... I left the app. Update: I can't get into my job sites at all, whatsoever. I can't access my W2. My taxes. My pay stubs. You know, the important stuff. We should be able to un pair our devices ourselves, not jump through hoops just to have basic access to our own information.

  • A Google user
    2019/08/19

    Awful, just absolute garbage. Ever since the recent update, the swipe prompt fails to load, authentication times out and I'm I'm locked out of email. This is the worst app in existence. It's painfully unfriendly to install and pair and once you finally get it, it fails to prompt for a swipe so I can't connect regardless. I'm forced to use this to access work email, but since it refuses to work, I have no access at all. I'd give zero stars if possible.

  • Cameron Flora
    2024/05/28

    The biggest improvement I could get from this app is if my employer would stop using it. Gets hung up a lot super buggy. Just doesnt work a lot. Hate that it pings me to login even though I logged in less than a minute ago. Causes our diagnostic devices to freeze. Would be cool if these guys were getting paid to develop an app that made our lives easier instead of making it harder to complete our work.

  • Benigna Kodele
    2020/06/23

    I had to have two step verification. Out if the blue the Ping app stopped working and the Ping ID would not send me the code I needed to access my work account. I was locked out and couldn't access anything. This app was such a waste of time. Hours on the phone with IT. They asked me to uninstall the app so I did and then to reinstall it. When I tried to reinstall it, it said, " Waiting for download" and it never downloaded. SO FRUSTRATING. I would give this app zero stars if I could.

  • Jor-El
    2021/03/09

    Move the dropdown notification menu selections to the opposite positions for the pop-up notification. In other words move approve to the right side and deny to the left since most people are right handed and will favor actions that keep them from having to stretch out unnecessarily. I have denied several times due to anticipation of the approval to be in a more intuitive spot than it currently is.

Review Source: Google Play store public user reviews.

FAQ

Does PingID collect my personal data?

PingID may collect certain data to provide its services, but it is committed to user privacy and follows strict data protection regulations. Users can review the privacy policy for detailed information.

Does PingID offer a free trial or free version?

PingID typically does not offer a free version, but it may provide a free trial period for new users to explore its features before committing to a subscription.

Does PingID require an internet connection?

PingID generally requires an internet connection for real-time authentication; however, it can function offline for certain features like generating one-time passcodes if previously enabled.

How can I contact support or send feedback for PingID?

You can contact PingID support through their official support page, via email, or through the app, where you'll find options to submit feedback or request assistance.

How do I manage or cancel my PingID subscription?

You can manage or cancel your PingID subscription through the account settings on the PingID website or app, or by contacting customer support for assistance.

How to use PingID

How can I contact Customer Service for the PingID app?

You can reach PingID Customer Service by visiting their official website and using the support contact options provided there.

How do I activate the PingID app?

To activate PingID, download the app, open it, and follow the on-screen instructions to link it with your account by scanning the QR code provided by your organization.

How do I log in to the PingID app?

To log in, open the app, enter your credentials, and authenticate using the method you have set up (e.g., biometrics or PIN).

What is the customer support number for PingID?

The customer support number for PingID can be found on the official website under the support section.

What's New

  • Fixed an issue that was causing some organizational accounts to remain listed in the Accounts list even after they were deleted.
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