/ Virgin TV Go is a versatile streaming app that brings the best of Virgin Media's television offerings right to your fingertips. With a user-friendly interface and a plethora of features, it caters to both casual viewers and dedicated binge-watchers. Here are some of the standout features that make Virgin TV Go a must-have for any Virgin Media customer:
As a busy professional, I often find myself juggling work commitments and personal time. Virgin TV Go has become my go-to companion during my daily commute. I typically hop on the train every morning, and instead of scrolling through social media, I open the app to catch up on the latest episodes of my favorite series. The ability to stream live TV means I can watch the morning news or a live sports event while on the move. Additionally, during weekends, I often use the app to binge-watch shows while relaxing at home or even when I'm out with friends, making it a versatile entertainment solution.
The user interface of Virgin TV Go is sleek and modern, making it easy to navigate through various sections. Upon opening the app, I’m greeted with a clean layout that showcases trending shows and personalized recommendations based on my viewing history. The workflow is seamless; I can quickly switch between live TV and on-demand content without any lag. The performance has been impressive, with minimal buffering even during peak hours. Overall, my experience has been overwhelmingly positive. The app feels polished and responsive, making it a joy to use during my downtime.
Virgin TV Go is available for free to Virgin Media customers, which is a fantastic perk. Since I already subscribe to Virgin Media services, I appreciate that I can access this extensive library of content without any additional costs. This makes it an excellent value for anyone already invested in the Virgin ecosystem.
The app receives regular updates, which is reassuring as it shows that the developers are committed to improving the user experience. I’ve noticed enhancements in streaming quality and new features being added over time. Customer support is also readily available through the app, with a dedicated help section that addresses common issues and FAQs. I’ve reached out once for assistance, and the response was prompt and helpful, which adds to my overall satisfaction with the service.
As an American user, security and privacy are paramount when using any app, and Virgin TV Go does a commendable job in this regard. The app is available on both the App Store and Google Play, ensuring that it can be downloaded from trusted sources. During the registration process, I was required to provide basic personal information, which is standard for streaming services. However, I appreciate that Virgin Media has a clear privacy policy outlining how my data is used and protected.
In terms of ads and tracking behavior, I have not encountered intrusive advertisements while using the app, which is a significant plus. The app does collect data to enhance user experience, but I feel comfortable knowing that my information is handled responsibly. Overall, Virgin TV Go prioritizes user security and privacy, making it a reliable choice for streaming content.





I set this up for a friend. Works OK but device gets very hot, will have to try other devices. Would be nice to know what the resolution is and have the ability to change it to save data/bandwidth and reduce the chance of buffering, not that it buffers. A volume control for the remote would be good, maybe numbers as well. Might be worth numbering the channels in the app. Edit: I have since discovered that it is possible to change video quality in the settings.





Usual problem after a Virgin Media update - can't get into the app, can't sign in without an error message, can't find any help online without going round the same old useless help pages, and can't make a complaint online as I can't sign in to the main website! I also don't want to spend hours on the phone to ultimately get nowhere and then discover more spam emails "mysteriously" sent to the email address only I and Virgin know! One star is a generous rating for their overall service.





I have no idea how this app is even allowed on the store. Basic functions like signing in dont work. It asks you to click a link sent by email to sign in. This email will take anywhere between 5 and 10 hours and will only be valid for 10 minutes so unless you stare at your emails its basically impossible. Alongside a number of issues with Virgin and o2, I will be moving my mobile and broadband contracts elsewhere.





Useless! I upgraded to 360 shortly before heading away on holiday, thinking I could use the app to set recordings while I was away - nope, doesn't work if the box is in standby mode. Recordings can only be watched at home, which is so ridiculous it's almost funny.





A poor replacement for the TV control app which I can no longer use since 'upgrading to Virgin 360. I used to be able to set up programmes to record from my phone. This app just keeps telling me my box is offline even while I'm sat in front of it watching a programme.
Review Source: Google Play store public user reviews.
Yes, Virgin TV Go collects personal data to enhance user experience, provide tailored content, and for account management purposes, in accordance with their privacy policy.
Virgin TV Go is available exclusively to Virgin Media customers, and while there is no standalone free trial, it is included as part of your Virgin Media subscription.
Yes, Virgin TV Go requires a stable internet connection to stream content, whether through Wi-Fi or mobile data.
You can contact Virgin Media support through their official website, via phone, or by using the help section within the Virgin TV Go app to send feedback.
You can manage or cancel your Virgin TV Go subscription through your Virgin Media account online or by contacting customer support for assistance.
You can reach Virgin TV Go customer service by calling 0345 454 1111 or through the support section on their website.
To activate, download the app, log in with your Virgin Media credentials, and follow the on-screen instructions for activation.
To log in, open the Virgin TV Go app, enter your email and password associated with your Virgin account, and click "Log In."
The customer number for Virgin TV Go is the same as your Virgin Media account number, found on your bill.