3.7 As someone who is always on the go, I find myself using the Exxon Mobil Rewards+ app in various scenarios throughout my week. For instance, during my daily commute, I often stop for gas. Instead of using my credit card at the pump, I simply open the app, select my payment method, and pay directly from my phone. This not only saves time but also allows me to earn points effortlessly.
Another scenario is when I’m planning a weekend road trip. I use the app to locate the nearest Exxon Mobil stations along my route, ensuring I can fill up without any hassle. The app even provides real-time fuel prices, helping me choose the most economical option. Additionally, I frequently grab snacks and drinks at the convenience store, and the app reminds me to scan my rewards card, ensuring I don’t miss out on earning points for those purchases.
The user interface of the Exxon Mobil Rewards+ app is intuitive and user-friendly. Upon opening the app, I’m greeted with a clean layout that makes navigation a breeze. The main dashboard displays my current points balance, recent transactions, and available offers, all in one place. I appreciate how easy it is to access my rewards and see how close I am to my next redemption.
In terms of performance, the app runs smoothly without any noticeable lag. I’ve never experienced crashes or glitches, which is crucial when I’m in a hurry. The workflow for redeeming points is straightforward; I simply select the reward I want, and the app generates a QR code that I can scan at the register. Overall, my experience with the app has been overwhelmingly positive, making my fuel purchases more rewarding and convenient.
The Exxon Mobil Rewards+ app is free to download and use, which is a significant advantage for users looking to save money on fuel. There are no hidden fees or subscription costs associated with the app, making it accessible for everyone. The only costs incurred are for the fuel and products purchased at Exxon Mobil stations, but the rewards earned can quickly offset those expenses.
Exxon Mobil regularly updates the app to enhance user experience and introduce new features. I’ve noticed improvements in the app’s speed and functionality with each update, which shows the company’s commitment to providing a top-notch service. Additionally, customer support is readily available through the app, with options for live chat and email support. I once had a question about redeeming my points, and the support team was quick to respond, providing me with the information I needed.
As an American user, security and privacy are paramount when using any app, and the Exxon Mobil Rewards+ app does not disappoint. The app is available on both the App Store and Google Play, ensuring it meets the necessary security standards for mobile applications. During the registration process, I was required to provide basic personal information, such as my name and email address, which is standard for loyalty programs.
One aspect I appreciate is the app’s transparency regarding data usage. Exxon Mobil clearly outlines how my information is used and assures users that it is not sold to third parties. Additionally, the app does not bombard me with ads, which enhances my overall experience. I feel confident using the app, knowing that my personal data is protected and that I can enjoy the rewards without compromising my privacy.





Customer Service Failure after multiple calls for tech support. This has got to be one of the worst apps for help after none of the reps on 4 different calls were able to resolve error codes and/or assist in getting app to work. Reps will mute the call, not respond when asking "are you there" until you think you've lost the connection, refuse to escalate or transfer you to someone else, & worst of all they talk over you so neither side can hear what is being said. ABSOLUTELY TERRIBLE CS.





Worst experience I've had in a few years. Registered with app but there is no place to tie my rewards card number into the app. Logged out, now can't log back in. Tried on computer, keeps saying sending verification code to phone or email but nothing ever comes. Tried calling customer service number on back or rewards card but you can't actually talk to a person, only on-line chat. I will continue to get all my fuel at other brands. This isn't worth the hassle.





most of the time it works fine, but when there is an issue like "pump not available" and you try one or two more times, it locks you out for 24 hrs which is not good. then when you try to pay inside, the attendant tells you that they don't accept the app is even more annoying especially when you have been using the app at that same station for the past 4+years. if they could only fix the Lock out feature, it would probably help





It's totally useless when it comes to customer service when you have a problem with this app!! I tried to add in a direct debit feature only to have this app. Took me from one screen to another screen and back to the original screen - a constant loop back function!! I actually get more back in rewards, using my Visa credit card, than I do this app. I'm deleting my account and this app for better cell phone memory usage!!





Awful. I had given up on IT and stopped using the app. i get ER8 code and when i try to update my phone number it tells me somebody already has that number. IT doesn't see the problem and tells me my number is correct in the system. I can never get into the app, and no one has been able to help, so I give the app triple zeros. It's a waste of time.
Review Source: Google Play store public user reviews.
Yes, Exxon Mobil Rewards+ collects personal data to enhance user experience, process transactions, and provide personalized offers, but users can review the privacy policy for details on data usage and protection.
Exxon Mobil Rewards+ is free to download and use, with no subscription fees or trial periods required to access its basic features.
Yes, an internet connection is required to access the Exxon Mobil Rewards+ app features, including earning and redeeming rewards, as well as managing your account.
Users can contact support through the app by navigating to the help section, or visit the Exxon Mobil Rewards+ website for additional support options and feedback submission.
Since Exxon Mobil Rewards+ does not require a subscription, there is no cancellation process; however, users can deactivate their accounts or opt out of communications within the app settings.
You can reach customer service by calling 1-800-627-8372 or through the app's help section.
To activate, download the app, create an account, and follow the prompts to verify your email and set up your rewards.
Your customer number is usually found in your account profile within the app under account settings.
Open the app, enter your registered email and password, then tap "Log In" to access your account.