3.6 LINE: Calls & Messages is more than just a messaging app; it’s a comprehensive communication platform that brings people together. Here are some of its standout features:
My daily life is intertwined with the LINE app, and I find myself using it in various scenarios. For instance, during my morning commute, I often check in with my family through quick messages or voice notes. It’s a great way to stay connected without being tied to my computer. At work, I utilize the group chat feature to coordinate with my team on projects, sharing files and updates in real-time. On weekends, I love using the video call feature to catch up with friends who live far away, making it feel like we’re sharing a coffee together, even if we’re miles apart.
The user interface of LINE is intuitive and visually appealing. The layout is clean, making it easy to navigate through chats, calls, and other features. I appreciate how quickly I can switch between different conversations without any lag. The sticker store is a delightful addition, and I often find myself browsing for new stickers to express my feelings better. The app performs exceptionally well, with minimal crashes or slowdowns, even when I’m multitasking. Overall, my experience with LINE has been overwhelmingly positive; it feels like a reliable companion in my daily communication needs.
LINE: Calls & Messages is free to download and use, which is a significant advantage. While there are in-app purchases available for stickers and themes, the core functionalities, including messaging and calling, are completely free. This makes it accessible for everyone, regardless of budget, allowing users to enjoy all the essential features without any financial commitment.
LINE frequently updates its app to enhance user experience and introduce new features. I’ve noticed improvements in call quality and additional sticker packs over time, which keeps the app fresh and engaging. The support team is responsive, and I’ve had a positive experience when reaching out for help with minor issues. They provide clear guidance and solutions, making it easy to resolve any concerns I might have.
As an American user, security and privacy are paramount when using any app, and LINE takes these concerns seriously. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards. When registering, I was required to provide basic personal information, but I appreciated the option to use my phone number for verification, which felt secure.
LINE has a robust privacy policy that outlines how they handle user data. I was relieved to find that they do not sell personal information to third parties. However, like many apps, LINE does collect data for advertising and tracking purposes, which is something to be mindful of. I recommend reviewing the privacy settings within the app to customize what data you share and to ensure your experience aligns with your comfort level regarding privacy.





the service for line is getting worse and worse. Far more glitches and constant issues. right now the two big ones are either somebody calls and I don't answer it and it shows that they're calling forever "incoming line call" won't go away. and I can't swipe away the notification. or when they do call Line opens then closes and doesn't answer the call.





I enjoyed using the app, but the non-existence of customer service means I may never recover my account. My old phone was damaged and the data is gone. I got a new phone and reinstalled the app. Unfortunately, I forgot the password, but for some reason, LINE does not make it easy to recover any password. The links appear broken. So despite my best efforts, my account is in limbo. Japan produces many great products. However, their chat service lags far behind that of many other countries.





had line app for almost 10 years and they suspend my account. I lost everything. took a trip to Taiwan and added some relatives and exchanged some photos. now I'm back in the States and the app stopped working. can't message, can't call, can't do anything. it keeps saying to check connection but it seems like they suspended my account. let this be a warning to anyone that uses this app that you can lose all your chat history and photos and videos on the app at anytime and it's gone forever.





Bug: Notification appears on device but no messages show in the app. It was my preferred choice for messaging, but I'm getting closer and closer to uninstalling it every day and moving to something else. I use this app daily, and multiple times a day my friends and I have to either force close it or restart our phones to get messages to appear in the app. For an app whose primary function is messaging, I don't understand how this bug has been allowed to exist for so long. It's unacceptable.





Cannot add anyone. Each time I try to enter a user's URL in app it says the user does not exist; when I try in browser, it just takes me to the Line homepage. I also cannot create my own ID for others to search, as it keeps saying there is a network error, even when I have full bars for both mobile data and internet. Edit: after experiencing multiple issues of my own and reading through other current reviews, I will be deleting this app and not using it again in the future.
Review Source: Google Play store public user reviews.
Yes, you can submit suggestions or feedback through the app's support section or directly through their official website.
Yes, LINE: Calls & Messages may collect personal data such as your phone number, contacts, and usage information to enhance user experience and provide services.
LINE: Calls & Messages requires an internet connection to send messages and make calls, so it does not support offline use.
You can cancel your subscription through the app store where you purchased it, by going to your account settings and selecting the option to manage subscriptions.
The cost of a subscription to LINE: Calls & Messages varies depending on the specific services and features you choose, but basic messaging and calling features are free.
No, you cannot change your customer number once it's assigned. For further assistance, contact customer service.
You can reach customer service through the app's help section or visit the official LINE website for support.
You can contact customer service through the support feature in the app or by visiting the LINE website.
After installing, open the app, enter your phone number, and follow the activation instructions sent via SMS.
You can find your customer number in the app under your profile settings.