Neo Monsters is free to download and play, although it includes in-app purchases for additional content and features.

Neo Monsters can be played offline, but some features, such as multiplayer battles and events, require an internet connection.

Players can contact support or send feedback through the in-app support feature or by visiting the official Neo Monsters website, where they can find contact information and assistance.

Players can manage or cancel their Neo Monsters subscription through their respective app store settings, either on iOS or Android devices. Instructions are typically provided in the app or on the store’s support pages.