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Rakuten Viber Messenger

Rakuten Viber Messenger

4.2
Rating
1,000,000,000+ Downloads
/ Version
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Information

  • Category: Communication
  • Price: free
  • Age Rating: Teen
  • Available on: /
  • Developer: Viber Media
  • Updated on: Jun 24, 2026
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Rakuten Viber Messenger is a versatile communication app that allows users to send messages, make voice and video calls, and share multimedia content seamlessly. With a focus on privacy and security, Viber offers end-to-end encryption for all conversations. The app also features group chats, stickers, and a user-friendly interface, making it a popular choice for connecting with friends and family worldwide. Available on multiple platforms, Viber enhances communication with its rich features and global reach.

Features & Highlights

Rakuten Viber Messenger is not just another messaging app; it’s a comprehensive communication platform that offers a variety of features designed to enhance user experience. Here are some of the core features that make Viber stand out:

  • Free Voice and Video Calls: Viber allows users to make high-quality voice and video calls to other Viber users for free. I often use this feature to catch up with friends and family overseas, making it feel like they are right next to me.
  • Group Chats: With Viber, you can create group chats with up to 250 participants. I recently organized a family reunion through a group chat, where everyone could share ideas and updates, making planning a breeze.
  • Stickers and GIFs: Viber offers a vast library of stickers and GIFs to express emotions creatively. I love sending funny stickers during conversations to lighten the mood, especially when discussing serious topics.
  • Viber Out: This feature allows users to call non-Viber numbers at low rates. I frequently use Viber Out to call my local pizza place when I’m craving a late-night snack, saving me money compared to traditional phone calls.
  • End-to-End Encryption: Viber ensures that all messages and calls are protected with end-to-end encryption, giving me peace of mind that my conversations are private and secure.

Real Experience Using "Rakuten Viber Messenger"

Application Scenarios

My daily life is filled with various communication needs, and Viber has seamlessly integrated into my routine. For instance, I often use Viber to coordinate with my colleagues during work projects. The group chat feature allows us to share files, discuss ideas, and keep everyone updated in real-time. Additionally, I have family members living abroad, and Viber’s free voice and video calls have made it easy to stay connected without worrying about international call charges. Whether it’s a quick check-in or a long catch-up session, Viber has become my go-to app for both personal and professional communication.

User Experience

The user interface of Viber is intuitive and user-friendly, making it easy for anyone to navigate. Upon opening the app, I am greeted with a clean layout that displays my recent chats and contacts. The workflow is smooth; sending messages, making calls, or sharing media is just a tap away. I particularly appreciate the speed of the app; messages are delivered almost instantly, and calls connect without any noticeable lag. Overall, my experience with Viber has been overwhelmingly positive. The app feels reliable, and the features work as advertised, which is a refreshing change from some other messaging platforms I’ve tried.

Pricing

Viber is free to download and use, which is a significant advantage for users looking for a cost-effective communication solution. While the app offers in-app purchases for additional features like stickers and Viber Out credits, the core functionalities remain free. This makes it accessible to a wide range of users, from students to professionals, without the burden of subscription fees.

Updates & Support

Viber is regularly updated, which is crucial for maintaining security and introducing new features. I’ve noticed improvements in call quality and new sticker packs with each update, keeping the app fresh and engaging. The support team is responsive, and I’ve had a positive experience when reaching out for assistance. They provide helpful resources and FAQs on their website, making it easy to find solutions to common issues.

Security & Privacy Review

As an American user, security and privacy are paramount when choosing a messaging app, and Viber does not disappoint. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During the registration process, Viber requires minimal personal data, primarily just a phone number, which is a relief compared to other apps that demand extensive personal information.

One of the standout features of Viber is its commitment to user privacy, with end-to-end encryption for all messages and calls. This means that only the sender and recipient can read the messages, providing a layer of security that is increasingly important in today’s digital landscape. Additionally, Viber does not display ads or engage in tracking behavior, which is a significant concern for many users. This commitment to privacy makes Viber a trustworthy choice for anyone looking to communicate securely.

Pros
  • Free voice and video calls to anyone worldwide, enhancing connectivity.
  • User-friendly interface makes messaging intuitive and enjoyable.
  • End-to-end encryption ensures your conversations remain private and secure.
  • Extensive sticker and GIF library adds fun to your chats.
  • Group chats allow easy communication with friends and family in one place.
Cons
  • Limited end-to-end encryption may compromise user privacy.
  • Occasional performance issues can disrupt messaging experience.
  • Ads in free version can detract from user enjoyment.
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User Reviews

(16.7M Reviews)
  • Thor Bjork
    2026/06/28

    Been using Viber for roughly fifteen years. I have loved it up until recently. It helped me stay connected to friends and family while in the military. But lately something has changed, my friends and I have stopped receiving notifications when we text each other and now they have added ChatGPT integration for NO reason. Its a calling and texting app, it does not need AI added to it. Waste of a feature, waste of money and resources, absolutely disgusted by its implementation. Switching apps ASAP

  • Gian B
    2026/06/23

    Started forcing ChatGPT integration with no consent. You can opt out by going to "Settings" -->"Calls and Messages", but all of it is still in there, with a clearly visible tab at the bottom of the main screen. I'm stuck using this app for contacting family and work, but I am NOT happy about AI being forced into this app. I just have to dance around it like every other piece of garbage that integrates it by force.

  • RNorthex
    2026/06/29

    Slop is forced into the app now; no option to disable it and that's for an obvious reason. Ghoulish to submit in greed to legalized stealing. Switch to Signal if you are able. Edit: and there's their useless automated response but I'll adress it anyway. No, the slop is not 'optional' because it is literally right there in the middle of the home row and it's also slotted in as an unremovable chat with a bright checkmark. Optional would be if I could turn it on in the settings if I wanted it.

  • Quan
    2026/05/07

    Viber used to work very smoothly before. Sending messages, photos, files, videos, as well as audio and video calls were all fast and reliable. I’m not sure about other countries, but in Myanmar and Thailand, both the mobile app and desktop version have become very inconvenient to use over the past few years. Other than simple text messages, media file transfers and voice/video calls have been very problematic for a long time now. Voice messages often take a very long time to reach the other side

  • Keri Woodbury
    2026/06/22

    new translation feature has made app unusable. I paid for the premium because it offered a few features I liked however it's not worth it. when I try to translate it takes seconds when it used to take no time at all. when one is translating 200+ messages this few second delay is terrible and I simply don't do it. why would I pay for a service to be invisible, if I don't even engage with half the people in the group now. chat gpt wasn't needed and I'd never recommend downloading.

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to Rakuten Viber Messenger?

Yes, users can submit suggestions or feedback through the app's support section or by visiting the official Viber website.

Does Rakuten Viber Messenger collect my personal data?

Rakuten Viber Messenger collects some personal data to provide its services, but it emphasizes user privacy and does not sell personal information to third parties.

Does Rakuten Viber Messenger support offline use?

Rakuten Viber Messenger requires an internet connection to function; therefore, it does not support offline use for sending messages or making calls.

How do I cancel my Rakuten Viber Messenger subscription?

Users can cancel their subscription to any paid features through the app settings or the app store where they originally subscribed.

How much does a subscription to Rakuten Viber Messenger cost?

Rakuten Viber Messenger offers some paid features, such as Viber Out, which allows users to call non-Viber numbers for a fee; the costs vary based on usage and destination.

How to use Rakuten Viber Messenger

Can I activate my Viber account without a phone number?

No, you need a valid phone number to activate your Viber account. It verifies your identity and connects you with your contacts.

Can I log in to Viber on multiple devices?

Yes, you can log in on multiple devices, but you can only use one device at a time for calls and messages. Just enter your phone number to log in.

How can I check the status of my customer service request?

You can check the status of your request by following up in the app under Settings > Help > My Requests. Customer service will update you there.

How can I reach customer service if I have issues logging in?

You can contact customer service through the Viber app by going to Settings > Help > Contact Us. They'll assist you with your login issues.

How do I contact customer service for account activation issues?

You can reach customer service within the app by going to Settings > Help > Contact Us. They can help with any activation problems you may have.

What's New

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