Question 1

Does Securus Mobile collect my personal data?

Accepted Answer

Yes, Securus Mobile collects personal data necessary for account creation and usage, such as your name, email address, and payment information, as outlined in their privacy policy.

Question 2

Does Securus Mobile offer a free trial or free version?

Accepted Answer

Securus Mobile does not typically offer a free version, but they may provide promotional offers or trials from time to time; check their website for the latest information.

Question 3

Does Securus Mobile require an internet connection?

Accepted Answer

Yes, Securus Mobile requires a stable internet connection to function properly, as it relies on data streaming for video calls and messaging.

Question 4

How can I contact support or send feedback for Securus Mobile?

Accepted Answer

You can contact Securus Mobile support through the app, the official website, or by calling their customer service line for assistance and feedback.

Question 5

How do I manage or cancel my Securus Mobile subscription?

Accepted Answer

You can manage or cancel your Securus Mobile subscription directly through the app's settings or by visiting the account management section on the Securus website.

Question 6

What can I do with Securus Mobile?

Accepted Answer

With Securus Mobile, you can schedule and conduct video visits, send messages, and manage your account settings to stay connected with incarcerated individuals.

Question 7

What subscription plans does Securus Mobile offer?

Accepted Answer

Securus Mobile offers various subscription plans that may include pay-per-use options for video calls or monthly subscription packages, allowing users to choose based on their communication needs.

Question 8

What type of app is Securus Mobile?

Accepted Answer

Securus Mobile is a communication app designed to facilitate secure video calls, messaging, and other interactions between inmates and their friends and family.

Question 9

Which devices and platforms does Securus Mobile support?

Accepted Answer

Securus Mobile is available for both iOS and Android devices, making it accessible on smartphones and tablets that run these operating systems.

Other Versions of Securus Mobile

Securus Mobile

FAQ