2.5 As a busy parent and a remote worker, I find myself relying heavily on the Yi iot app in various aspects of my daily life. One of the most common scenarios is when I’m working from home. I often use the app to monitor my kids while they play in the backyard. The real-time video feed allows me to keep an eye on them without having to step outside constantly.
Another scenario is during family vacations. I always set up my Yi cameras to monitor the house while we’re away. The app sends me alerts if it detects any unusual activity, giving me peace of mind that my home is secure even when I’m miles away.
The user interface of the Yi iot app is sleek and modern, making it easy to navigate through various features. Upon opening the app, I’m greeted with a dashboard that displays all my connected devices, which I find incredibly convenient. The workflow is straightforward; I can access live feeds, adjust settings, and review recorded footage with just a few taps.
Performance-wise, the app has been reliable. I’ve experienced minimal lag when accessing live feeds, and the video quality is impressive, even in low-light conditions. Overall, my experience with the app has been positive, and I appreciate how it seamlessly integrates into my daily routine.
The Yi iot app is free to download and use, which is a significant advantage for budget-conscious users. However, if you want to take advantage of the cloud storage options, there are various subscription plans available. The basic plan is reasonably priced and offers enough storage for most users, while premium plans provide extended storage and additional features for those who need them.
Yi regularly updates the app to enhance performance and introduce new features, which I find reassuring. The support team is responsive and helpful; I once had a question about setting up a new device, and they replied within a few hours with clear instructions. The app also includes a comprehensive FAQ section that addresses common issues, making it easy to find solutions on my own.
As an American user, security and privacy are paramount when using any smart home app, including Yi iot. The app is available on both the App Store and Google Play, which adds a layer of credibility. During the registration process, I was required to provide basic personal information, but I appreciated that the app allows me to control what data I share.
Yi iot does not bombard users with ads, which is a significant plus. However, it does collect usage data to improve the app, but I found the privacy policy to be transparent about how this data is used. Overall, I feel secure using the Yi iot app, knowing that my personal information is handled responsibly.





Horrible! I have been trying to cancel my subscription for over a week now. They charged me even tho I requested it canceled before the renew date. Not one of the customer service phone numbers I have found work. Not able to turn off auto pay, you have to rely on them to do it. I have not used one of their cameras in 2 weeks now and my subscription still hasn't been canceled. I do not recommend them at all!! I have filed a dispute with my bank over the charges and for any future charges. 0⭐️





too many adds, products dont work correctly unless you subscribe and even then its hit and miss if you actually get the footage that you're looking for. there is always some kind of problem and you can't retrieve or view the playback. pretty much useless unless you are monitoring live, and even then they limit how long you can watch without a subscription, even though you purchased the cameras, they don't allow you to use them without their services. SD cards won't record...





I have been trying to cancel this subscription for about 2 weeks now, within the app, but they just keep sending me promotional messages. I don't know what I have to do. I have made myself clear numerous times that I want to cancel, and they only offer me the option to pause service for 6 months. They have taken away my rights to choose how to spend my money. For this, I am giving them 1 star, only because there's no 0 stars option.





One of the worst security apps I have ever used. I understand ads on free accounts. The devs need compensated for their time. But to run a full 30 second ad as soon as you open the app is obsured and do it every time. Now I could be acting out of line but this is a security camera app and if I got notified or I heard something outside then I'd like to access my camera ASAP. 30 seconds is long enough for someone to be off and down the road with your stuff or worst in your home.





adds kill it! the product is great. it has a great picture, and you can use a micro SD card. but you can't touch anything without an add pop-up. I'm glad the price wasn't too bad. I'm going to have to discontinue with this app and get another system. honestly, the adds killed this. Update: 04/19/2026 I disconnected one of the cameras because it would not hold a charge. i then stated getting text and emails asking if something was wrong. I don't trust this company.
Review Source: Google Play store public user reviews.
Yi iot may collect personal data for account management and service improvement. Users should review the privacy policy for detailed information on data collection and usage.
Yes, Yi iot typically offers a free version with basic features, while some advanced features may require a subscription. Check the app for specifics on available plans.
Yes, Yi iot requires an internet connection to function properly, as it relies on cloud services to access and control devices remotely.
You can contact Yi iot support through the app’s help section or visit their official website for additional resources and support options. Feedback can also be submitted directly through the app.
You can manage or cancel your Yi iot subscription through the app’s account settings or the app store where you purchased the subscription. Follow the provided instructions for each platform.
After downloading the app, sign up with your email and create a password. You may need to verify your email to complete the activation.
You can contact customer service through the app's support section or visit the YI Technology website for further assistance.
Open the app, enter your registered email and password, then tap "Log In." If you forget your password, use the "Forgot Password?" option.
The customer service number varies by region; please check the app or YI Technology's official website for the correct number.