4.6 The "ADT Control ®" app is a powerful tool designed to enhance your home security experience. With its user-friendly interface and robust features, it allows you to manage your security system seamlessly. Here are some of the core features that stand out:
Using the "ADT Control ®" app has become a part of my daily routine. One of the most significant scenarios is during my morning rush. As I’m heading out the door, I can quickly check the app to ensure all doors are locked and the security system is armed. This gives me peace of mind as I start my day. Additionally, when I’m away on vacation, I love being able to check in on my home through the live camera feeds. It’s reassuring to see everything is as it should be, and I can even adjust the thermostat remotely to save energy while I’m gone.
The user interface of the "ADT Control ®" app is intuitive and easy to navigate. Upon opening the app, I’m greeted with a clean dashboard that displays the status of my security system at a glance. The workflow for accessing different features is seamless; for instance, arming or disarming the system takes just a couple of taps. I’ve noticed that the app performs well, with minimal lag when switching between features. Overall, my experience has been positive, as the app not only meets my security needs but also enhances my daily life with its smart home integrations.
ADT offers various pricing plans depending on the level of service and equipment you choose. While the initial setup can be a bit pricey, the peace of mind that comes with a comprehensive security system is invaluable. Monthly subscription fees vary based on the features you select, but I find the investment worthwhile for the level of security and convenience it provides.
ADT is proactive in providing updates to the app, ensuring that it remains compatible with the latest devices and security features. I’ve noticed regular improvements and new features being added, which keeps the app fresh and functional. Additionally, their customer support is responsive; I once had a question about a feature, and I received a prompt and helpful response, which made me feel valued as a customer.
As an American user, security and privacy are paramount when using any app, especially one that deals with home security. The "ADT Control ®" app is available on both the App Store and Google Play, ensuring it meets the necessary standards for security. During the registration process, I was required to provide personal information, including my address and contact details, which is standard for security services. However, I appreciate that ADT emphasizes data protection and privacy in their policies.
Importantly, I have not encountered any intrusive ads or excessive tracking behavior while using the app. The focus remains on providing a secure experience without compromising my privacy. Overall, I feel confident in the security measures ADT has in place, making the app a reliable choice for managing my home security.





Absolute garbage. App takes 4 minutes to notify me that someone activated my camera. Delivery people are long gone by the time I can see the pic or video. Videos are grainy and too far to see who came to my house. I joke that Elvis could have come to my house. I wouldn't know because I can't see good pictures. I have to constantly reload the app even though I am opening it from it being closed. videos don't load quickly and app will not respond until I close and restart. Not cool!





is the crappiest service I've ever bought half the time it doesn't pick up people like it's supposed to or it takes 20 or 30 minutes to give me a notification when somebody's at my door. plus I was told I can cancel it anytime but when I tried they wanted to charge me $1,000 to cancel my service. The salesman was a scam artist I would not recommend the service at all.





the video camera's ability to detect and distinguish between a person, animal, or car is absolutely horrible and constantly being set off incorrectly. Spider webs are being detected as people. It's honestly unsafe because it has happened so much that I choose to ignore the notifications now, so if there ever was an actual intruder outside my house, I probabaly wouldn't even know. In addition, the app offers no option to delete clip all together.





The only thing that went smoothly was the installation. A few hours after that one of the sensors fell off the wall and broke, I was told someone would be out 2 weeks later to fix the broken sensor. I canceled my subscription because why would I pay for something I can't use and now no technician is available for another week and the alarm system keeps randomly going off. When you turn the whole system off it turns back on 15-20 minutes later.





This app is no longer useful. I have tried to figure out why it no longer notifies me a reminder when I leave home to set the alarm and I can't find one reason it shouldn't. Customer service is useless. ALL my location services are activated to where it should work but nothing does. The app is clearly at fault and it's clearly not on me.
Review Source: Google Play store public user reviews.
Yes, users can submit feedback or suggestions through the app or by contacting ADT customer support.
Yes, ADT Control ® collects personal data to provide services, but it is committed to protecting your privacy and follows applicable data protection regulations.
No, ADT Control ® requires an internet connection to access and control your security system and smart devices.
To cancel your subscription, you can contact ADT customer service directly or manage your account settings through the app or web portal.
Subscription costs vary based on the security package chosen; users should contact ADT for specific pricing information.
Yes, you can log in to your ADT Control account from any device with internet access. Just enter your credentials.
To activate your account, follow the link in the activation email you received after signing up. If you need help, contact customer service.
You can reach customer service by calling the support number listed on our website or using the live chat option for immediate assistance.
To update your customer number, please contact customer service, as they can assist you with any necessary changes.
You can retrieve your customer number by checking your account confirmation email or by contacting customer service for help.