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CARFAX - New & Used Cars

CARFAX - New & Used Cars

4.6
Rating
5,000,000+ Downloads
6.39.0 Version
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Information

  • Category: Auto & Vehicles
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: CARFAX, Inc
  • Updated on: Jul 3, 2026
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Discover your next vehicle with the CARFAX app! Whether you're searching for new or used cars, our user-friendly platform provides comprehensive vehicle history reports, expert reviews, and real-time pricing information. Make informed decisions with confidence as you explore thousands of listings tailored to your preferences. With CARFAX, you can easily find reliable cars, track their history, and connect with trusted dealers—all in one convenient app. Start your journey to the perfect car today!

Features & Highlights

The "CARFAX - New & Used Cars" app is a powerful tool for anyone in the market for a vehicle. With its user-friendly interface and comprehensive features, it stands out as a go-to resource for car buyers. Here are some of its core features that truly enhance the car shopping experience:

  • Vehicle History Reports: This feature provides detailed reports on a car's past, including accidents, service history, and title status. For instance, when I was considering a used sedan, I was able to pull a report that revealed it had been in a minor accident, which helped me negotiate a better price.
  • Search Filters: The app allows users to filter searches by make, model, price range, and more. I remember using this feature when I was looking for a family SUV; I set my budget and preferred brands, and the app quickly narrowed down my options to a manageable list.
  • Dealer Reviews: CARFAX includes user-generated reviews of dealerships, which helped me gauge the reputation of sellers. When I found a promising listing, I checked the dealer's reviews and discovered they had a history of excellent customer service, which gave me confidence in my purchase.
  • Price Comparison Tool: This tool allows users to compare prices of similar vehicles in their area. I utilized this feature when I found a car I liked; it showed me that the asking price was slightly above average, prompting me to negotiate more effectively.
  • Saved Searches: Users can save their searches and receive notifications for new listings that match their criteria. I found this particularly useful as I was juggling multiple options; I set alerts for my top choices and was notified immediately when new cars were listed.

Real Experience Using "CARFAX - New & Used Cars"

Application Scenarios

As someone who recently embarked on the journey of buying a used car, I found myself turning to the "CARFAX - New & Used Cars" app multiple times throughout the process. One of the most significant scenarios was during a weekend car shopping spree. I had a list of potential vehicles I wanted to check out, and instead of relying solely on the dealership's information, I used the app to pull up vehicle history reports right there in the parking lot. This allowed me to make informed decisions on the spot, ensuring I didn’t waste time on cars with questionable backgrounds.

Another scenario was when I was at a local dealership, eyeing a particular model. I quickly accessed the app to read dealer reviews and check the price comparison tool. This real-time information empowered me to negotiate confidently, knowing exactly what similar vehicles were selling for in my area.

User Experience

The user interface of the "CARFAX - New & Used Cars" app is intuitive and easy to navigate. Upon opening the app, I was greeted with a clean layout that made it simple to start my search. The search filters were straightforward, allowing me to customize my preferences without any hassle. I particularly appreciated the quick loading times; I never felt frustrated waiting for information to load, which is crucial when you're on the go.

As I explored different vehicles, the app's workflow felt seamless. I could easily switch between vehicle history reports, dealer reviews, and price comparisons without losing my place. The overall performance was impressive, and I felt that the app was designed with the user in mind. After using it extensively, I came away feeling empowered and informed, which is exactly what you want when making such a significant purchase.

Pricing

The "CARFAX - New & Used Cars" app is free to download and use, which is a significant advantage for budget-conscious buyers. While some features, like detailed vehicle history reports, may require a fee, the basic functionalities are accessible without any cost. This makes it an excellent resource for anyone looking to buy a car without breaking the bank.

Updates & Support

CARFAX regularly updates its app to enhance user experience and add new features. I noticed improvements in the search functionality and the addition of more detailed vehicle history reports over time. The support team is also responsive; I had a minor issue with a saved search, and their customer service was quick to assist me, ensuring I could continue my car search without interruption. This level of support adds to the overall positive experience of using the app.

Security & Privacy Review

When it comes to security and privacy, the "CARFAX - New & Used Cars" app takes several measures to protect its users. Available on both the App Store and Google Play, the app is regularly updated to comply with the latest security standards. During the registration process, I was required to provide minimal personal information, which is reassuring for users concerned about data privacy.

Moreover, the app does not bombard users with excessive ads, which can often lead to tracking behavior. Instead, it focuses on delivering a clean and user-friendly experience. I felt comfortable using the app, knowing that my data was handled responsibly. Overall, CARFAX prioritizes user security, making it a trustworthy choice for anyone looking to buy a car.

Pros
  • Access comprehensive vehicle history reports for informed buying decisions.
  • Find trusted dealerships with verified customer reviews and ratings.
  • Utilize advanced search filters to match your specific preferences and budget.
  • Benefit from price analysis tools to ensure fair market value.
  • Receive alerts for new listings that fit your criteria, saving time.
Cons
  • Limited vehicle listings compared to larger marketplaces can restrict options.
  • Pricing information may not always reflect market trends or hidden fees.
  • User reviews and ratings can be inconsistent or biased, affecting trust.
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User Reviews

(32K Reviews)
  • Elizabeth Kelly
    2022/01/31

    I love how easy to use this app is. You can easily choose the make/model you are interested in and then further filter for specific details you want in a car. These filters include price, mileage, trim, fuel type, features and so much more. Being able to use so many different filter options helps leave the guess work out of trying to narrow down my car search. I highly recommend this app when searching for a used car!

  • Steven Abbott
    2022/08/29

    I heavily rely on car fax. If this service wasn't available, I would be scared to buy a car, bottom line. Very easy. It leads you very simply through a description of the type of car your researching, list what's important, and presto, like magic a list of cars for sale. How much, their history from 1st dealership, oil changes, # of owners, any accidents, how bad and when they occurred. I know a lot more about the car I'm trying to buy than the salesperson, most of the time. Just makes it easy

  • Ben Dobbelaar
    2021/03/12

    Been using this app for years, suddenly I can't view more than the main picture. Keep getting a "whoops, that's not what we expected to happen" error. *Update* after your reply, I tried again and had the same issue. No updates were available so I uninstalled and reinstalled the app. Now it won't find any cars at all. Everything says "Show 0 results"

  • A Google user
    2019/02/10

    when the app is working, it's absolutely great. informative, in depth, and thorough... but that's when it's working. and since I've had the app I've had more experience with malfunctions than with positive car searching. if they could fix the "whoops, that's not what we expected to happen" error occurring consistently, then this app would be perfect. for two days now I haven't even been able to actually search for any used vehicles. when I press search, their error code pops up.

  • ya Boy Jonez
    2023/03/22

    App is ok but it constantly brings you to the top of the page instead of where you left off causing you to scroll down and find where you left off. It's annoying and not efficient. Also it does not support two apps open at the same time which is understandable but for such a big company you would think they would have simple issues like this resolved, guess not! Smh 3 stars!

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to CARFAX - Shop New & Used Cars?

Yes, users can submit suggestions or feedback directly through the app, usually found in the settings or support section, allowing the team to consider user input for future updates.

Does CARFAX - Shop New & Used Cars collect my personal data?

Yes, CARFAX - Shop New & Used Cars may collect personal data to enhance user experience, provide personalized content, and improve app functionality. Users should review the privacy policy for detailed information.

Does CARFAX - Shop New & Used Cars support offline use?

The app requires an internet connection to access live listings and vehicle history reports, so offline use is limited. However, some features may be available without an internet connection after initial loading.

How do I cancel my CARFAX - Shop New & Used Cars subscription?

Users can typically cancel their subscription through the app store where they purchased it, or by following the instructions provided in the app settings.

How much does a subscription to CARFAX - Shop New & Used Cars cost?

Subscription costs may vary based on the features selected; users should check the app for the latest pricing details and any available subscription plans.

How to use CARFAX - New & Used Cars

Can I update my customer number on my CARFAX account?

Unfortunately, you cannot change your customer number. If you need assistance, please contact customer service for support.

How can I activate my CARFAX account?

To activate your account, follow the link in the confirmation email you received after registration and set your password.

How can I contact CARFAX customer service?

You can reach CARFAX customer service by calling their support number listed on the website or using the live chat feature for immediate assistance.

How can I reach customer service for help with my account?

You can contact customer service via the support section of the CARFAX website, either through email or by calling their support number.

How do I find my customer number on the CARFAX website?

Your customer number can usually be found in your account settings or on your purchase confirmation page.

What's New

  • What's NewNew in this release: When available, you can now view dealer fees and vehicle price history by tapping "Show Price Details" on the Vehicle Details Page.
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