2.9 Handy - Book home services is a versatile app designed to connect users with skilled professionals for various home services. Here are some of its standout features:
As a busy professional, I often find myself juggling work commitments and personal responsibilities, leaving little time for home maintenance. One day, I noticed that my living room light fixture was flickering, and I knew I needed an electrician. Instead of spending hours searching for a reliable service, I opened the Handy app. Within minutes, I found a qualified electrician who could come to my home the very next day. This convenience has made Handy my go-to app for various home services, whether it’s scheduling a deep clean after a hectic week or finding a handyman to assemble furniture.
The user experience on Handy is seamless. Upon opening the app, I was greeted with a clean layout that made it easy to navigate through different service categories. The search function is efficient, allowing me to quickly find what I needed. Booking a service was straightforward; I simply selected the type of service, chose a date and time, and confirmed my booking. The app also provides real-time updates, so I was notified when my electrician was on the way. Overall, the performance was smooth, and I felt confident in the professionals I hired, thanks to the detailed profiles and reviews available for each provider.
Handy’s pricing structure is one of its most appealing features. Each service comes with a clear, upfront cost, which I found to be very reasonable compared to other service platforms. For example, the electrician I hired charged a flat rate for the job, which included all materials and labor. This transparency helped me avoid any unexpected charges, making budgeting for home services much easier.
Handy regularly updates its app to enhance user experience and introduce new features. I’ve noticed improvements in the booking process and the addition of customer support chat options, which I found helpful when I had a question about my service. The support team is responsive and knowledgeable, providing assistance via chat or email, which adds to the overall positive experience of using the app.
As an American user, security and privacy are paramount when using any app, especially one that involves home services. Handy is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During the registration process, I was required to provide basic personal information, including my name, address, and payment details. Handy uses encryption to protect this data, which reassured me about my privacy.
Additionally, I noticed that the app does not bombard users with ads, which is a significant plus. Instead, it focuses on providing a streamlined experience without unnecessary distractions. Handy does collect some data for tracking purposes, but it is primarily used to improve service delivery and user experience. Overall, I felt secure using the app, knowing that my personal information was handled with care.





My cleaning pros have ranged from good to excellent. There have been times (twice in June and three times in July) when handy could not find a pro to fulfill my service request, even with two weeks advance notice. Then handy deflects responsibility, claiming "a last-minute pro call off " when they had no one assigned to me in the first place. I like the idea of the app, but the company is unreliable. It's most inconvenient for me to get all ready for a housecleaning, then have it rescheduled.





I wish I could give it less then a one star review. If you cancel a cleaning they charge you the cost of the cleaning. The kicker is though you can't use that credit towards your next scheduled cleaning you must schedule a one time cleaning. But in order to do that you need to cancel your scheduled cleaning which just adds more credits to your account. You can try to reschedule your appointment but every time I have tried Handy ignores my times and books it for 2-3 hours before I scheduled it. Causing me to miss an appointment or two and I get to pay for it thanks to Handy's incompetency. Handy is terrible at reminding you of upcoming services. Some times I didn't even receive a notification of an upcoming appointment. Their 'pros' are not very good. I've only been happy with one that I have gotten. The rest either show up late or only stay for an hour. Overall extremely less then enthused with their service.





Service is hit or miss. Sometimes the pros are good, and most times not so much. Also the way they bill you is very suspicious. After your term is over with, ie 6 months, they automatically keep you in without your knowledge. For this time, they only notify you of the booking the day of, so If you cancel the service then, they charge the full amount as a cancellation fee. Really shady business practices. I would not recommend them to anyone.





Handy canceled on us 7 times straight. But the major problem is that CUSTOMER SERVICE make tons of errors. They kept canceling and rescheduling, and our price went up. We had to explain to them that the price shouldn't go up when we aren't at fault. They now agree that it's their error but refuse to refund and said credit only for next round. I spent more than 5 hours over many emails. What a WASTE of TIME that I don't already have.





I like the idea but in practice it's not efficient or a great way to make money. Firstly, there's no filtering options for radius of service. When I check the calendar, I see listings worth $20 over 60 miles away. I only want to see local jobs. Secondly, you get paid by job, not by the hour. If you go over time, you have to ask the customer to pay you more. Imagine how well that goes over! There's more but I'm out of space.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or website, typically via a contact form or customer support section.
Yes, Handy.com collects personal data for account creation, service bookings, and payment processing, as outlined in their privacy policy.
Handy.com primarily requires an internet connection to book services and communicate with professionals; offline functionality is limited.
Since Handy.com does not have a subscription model, users can simply choose not to book any further services to stop using the app.
Handy.com does not have a subscription model; instead, users pay per service booked, with prices varying based on the type of service and location.
Unfortunately, customer numbers cannot be updated. If you have issues, please contact customer service for help.
You can reach our customer service by calling the number provided in the app or visiting our website's support section.
If you didn't receive your activation email, check your spam folder or request a new one through the app or customer service.
To activate your account, click the activation link sent to your email after registration. If you didn’t receive it, check your spam folder or contact customer service.
To change your password, go to the login page, click on 'Forgot Password?', and follow the instructions sent to your email.