4.5 




kind of works, if you set a timer for something to turn off, it's about a 40% chance it will actually turn off. it will randomly disconnect from my lights for an undetermined amount of time, or boot me out of my account with no way to log back in for a day or so. but when it works, it works, and the lights activate. scheduling seems to work okay, even when its not letting me in the app, so thats nice.





It feels very lacking for some reason. there's 2 things that jump right out at me and thats #1). Not being able to adjust the pan/tilt speed!! The current speed is too fast. But that flaw feeds right into #2). The fact that you can't stop the pan and tilt at any position! No, it's split into these predesigned, stop positions, and it wont stop anywhere else believe me!! kinda piss poor if you ask me, but it is a budget camera after all. Even so, it shouldn't be like this.





Latest update supposedly incorporated "bug fixes" but I've noticed nothing but bugs since. The smart bulbs are unusable at this point as they routinely go offline for no reason, and when I get it to turn on it defaults to a "scene" called "none" with no way to deactivate, therefore no way to access the lights standard features, such as temperature, colors, or brightness. The old Geeni app was far superior and easier to work with. I wish we could use it with the newer lights.





Bought a 3 pack of smart plug ins and can't get any of them to pair. I have to spend 10 minutes just to find one, then once it does it just fails. God forbid I get it to get to the next step and it just craps out entirely. I don't know what I was expecting for the price. I'll make sure to avoid all products in the future.





Bulb and app never really worked properly. Never went more than a week or two without dropping the connection and having to repair it. About two weeks ago, dropped again, now it WILL NOT repair. It connects during the pairing process, as the bulb stops flashing and goes solid, but it gets stuck there, and never gets past the "adding device to account" screen. Just times out to the "Unable to Pair" screen. Deleting app....no point. Save your money.
Review Source: Google Play store public user reviews.
Merkury Smart may collect certain personal data to enhance user experience and improve service functionality, but it follows privacy regulations and provides users with options regarding their data.
Merkury Smart is available for free, allowing users to access basic features without a subscription; premium features may require a subscription plan.
Yes, Merkury Smart requires an internet connection to control devices remotely and access cloud features, although some local control may be available on the same Wi-Fi network.
You can contact Merkury Smart support through the app's help section, which provides options for customer service inquiries or feedback submission, as well as access to FAQs and troubleshooting tips.
You can manage or cancel your Merkury Smart subscription through the app settings under the subscription management section or by following the instructions provided during the sign-up process.
You can reach Merkury customer service by calling their support line at 1-844-657-8278 or visiting their website for more assistance.
To activate your Merkury smart device, connect it to your Wi-Fi network, open the app, and follow the on-screen instructions to add the device.
Open the Merkury Smart app, tap on "Log In," enter your registered email and password, then tap "Sign In."
The customer number for Merkury products is typically found on the product packaging or on their official website under the support section.