3.8 




Presence sensing for home/away assist gets worse and worse. It used to turn the camera on, set the thermostat to eco, and undo that when one of us came home. Now we're lucky if it ever does it at all. The camera comes on when we leave most of the time, but it only turns off half of the time. Eco mode has to be done "manually." update 2+ years later: same. Eco mode changes itself more often now, but the camera does less, so it is about the same.





I only use this for the thermostat. It works more or less and I like the reporting, but the scheduling UI is terrible on mobile. i think it was designed for a browser. Its way too small and sensitive for the average mobile user. Initially 3 stars, but it has been this way for YEARS, so dropping to 2. Not interested in any other nest products if they can't get the simple ones right.





Learning mode does NOT work well! I have it set to 68 for heat, and it turns itself on and heats to 70. I'll turn it off at night because I don't like to be hot and I don't trust it to keep the right temp - and I'll STILL wake up to it running and heating my place to 70/71. I turned off learning mode since the previous owner said it caused nothing but problems, and it's STILL causing problems. I do love that I can adjust the temp from my phone, but I feel l have to fuss with it too much.





Owned for years and not a single improvement has ever been made. Same glitchy app it's been since day one. This company doesn't care. Bad UI, frequently disconnects from the internet, ridiculously poorly designed scheduling. "Learning thermostat" can't even follow a schedule properly. And now for LITERALLY no reason at all it keeps putting itself into eco mode and not heating my home unless I manually put it back to heating. If it wasn't so expensive I would've thrown it out years ago.





Nest works well with Google Home, but two things could improve. 1, give more notice BEFORE the monthly smoke alarm sound check, not after it happens. 2, give more time to tell the app that smoke is from cooking before sounding the alarm - 5 seconds isn't enough time to get the phone out of my pocket, open the app, and figure out how to say it's safe.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or the official Nest website.
Yes, Nest collects personal data to provide its services, but users can manage their privacy settings and data sharing preferences within the app.
Nest requires an internet connection for most of its features, but some basic functionalities may be accessible offline depending on the device.
To cancel your Nest subscription, you can go to the account settings in the app and follow the prompts to manage your subscription.
The subscription cost for Nest varies based on the specific services and features selected, with options typically starting at around $6 per month.
Yes, you can activate your Nest account using the app by following the on-screen instructions after downloading it.
Yes, you can log in to your Nest account from multiple devices using the same credentials.
You can reach customer service by visiting the Nest website and using the contact form or calling the support number listed there.
After creating your account, check your email for an activation link and follow the instructions to activate your services.
To log in, visit the Nest website or app, enter your email and password, then click "Log In."