3.9 The "Total Connect Comfort" app is a powerful tool for managing your home’s heating and cooling systems. With its user-friendly interface and robust features, it allows you to take control of your comfort from anywhere. Here are some of the core features that stand out:
As a busy professional, I often find myself juggling work commitments and family responsibilities. The "Total Connect Comfort" app has become an essential part of my daily routine. For instance, on chilly winter mornings, I can preheat my home while I’m still in bed, ensuring I step into a warm environment. Similarly, during the summer, I can cool down the house before I arrive home from a long day at the office. There have been times when I’ve had to stay late at work, and I’ve used the app to adjust the temperature, ensuring my pets are comfortable while I’m away. The convenience of controlling my home’s climate from my phone has truly transformed my living experience.
The user interface of the "Total Connect Comfort" app is intuitive and straightforward. Upon opening the app, I’m greeted with a clean dashboard that displays the current temperature and settings. Navigating through the various features is seamless, whether I’m adjusting the thermostat or checking energy reports. The app’s performance is reliable; I’ve never experienced lag or crashes, which is crucial when I’m in a hurry. The workflow is logical, making it easy to set schedules or receive alerts. Overall, my experience has been overwhelmingly positive, as the app not only enhances my comfort but also gives me peace of mind knowing I can manage my home’s climate effortlessly.
The "Total Connect Comfort" app is free to download, which is a significant advantage for users looking to manage their home’s heating and cooling systems without incurring additional costs. However, it’s essential to note that the app is designed to work with compatible Honeywell thermostats, which may require an initial investment. Overall, the app provides excellent value, especially considering the potential savings on energy bills.
Honeywell regularly updates the "Total Connect Comfort" app, ensuring it remains compatible with the latest devices and operating systems. I’ve noticed improvements in functionality and user experience with each update. Additionally, the customer support team is responsive and helpful. I once had a question about setting up a new thermostat, and their support staff guided me through the process quickly and efficiently. This level of support adds to my overall satisfaction with the app.
As an American user, security and privacy are paramount when using smart home applications like "Total Connect Comfort." The app is available on both the App Store and Google Play, which adds a layer of credibility. During the registration process, I was required to provide basic personal information, including my email address and location, which is standard for such applications. However, I appreciate that the app does not bombard users with ads or excessive tracking behavior, allowing me to use it without feeling overwhelmed by marketing tactics.
Honeywell has implemented robust security measures to protect user data, including encryption and secure login protocols. This gives me confidence that my personal information is safe while using the app. Overall, I feel secure using "Total Connect Comfort," knowing that my privacy is respected and that I can manage my home’s climate without compromising my data.





I'd be willing to give this app 5 stars if it would display correctly on my phone. The temp control arrows and number are cut off on my Google Pixel 10. So, I have to be very careful about "clicking" the arrows to change the temps, and I have to Intuit what I've set the temp to by guessing at the top shape of the number since I can't see the whole number of the temp I'm setting.





Usually works well, occasional server issues. Useless "Find Rebates" button. Do they think I shop daily for new appliances? Occasional annoying shopping pop-ups. Outdated app with limited functionality. The ability to schedule the thermostat with Google Calendar would be great. I have a very irrregular work schedule and a set programming schedule does not work for me.





Does not work at all. Just flips endlessly between horizontal and vertical orientation and then crashes if your font/display size is set below normal size. Update 3/13/24, still does not work at all, same problem. I use the website to view and change settings since the app can't do either. Update 10/21/25, I got a new phone and the app stopped flipping out, but now none of the buttons work and I can't change any settings. The app does not work.





The new stat and new system has been in almost two weeks now. We had a sensi stat before. So far, the 8000 vision Pro has been spot on. It has not dropped a data connection so far. I do wish energy use was in the app on a daily basis. That's the one thing I miss. I am anticipating the email with usage details very much. Again, Honeywell please add daily usage in the app!!!





This was difficult at first to pair with my Wi-Fi. IIRC the instructions on that part wasn't clear, but after I called the support line we cleared it up perfectly. Like everything else, it takes a few seconds to go through the Wi-Fi to confirm and run your changes. Others seen to forget that it's better and easier than getting up to change it. It's simple, it works perfectly and that's all I care about. I haven't had a problem in 3 years of owning my thermostat! Exactly as described! Thank you
Review Source: Google Play store public user reviews.
Yes, Total Connect Comfort may collect personal data such as account information and usage data to improve the app's functionality and user experience.
Total Connect Comfort is free to download and use, but some advanced features may require a subscription or additional fees.
Yes, Total Connect Comfort requires an internet connection to connect to your thermostat and allow remote access and control.
You can contact support or send feedback through the app itself, typically found under the help or support section, or by visiting the official Honeywell website for customer service options.
You can manage or cancel your Total Connect Comfort subscription through the app's settings or by contacting customer support for assistance.
No, you need to create and activate an account to use the Total Connect Comfort app features.
Your customer number is typically found on your thermostat's display or in the installation manual. You can also contact customer service for assistance.
You can reach customer service by calling 1-855-733-5465 or visiting their official website for support options.
Open the app, enter your email address and password, then tap "Log In." If you haven't created an account, follow the prompts to register.
On the login screen, click "Forgot Password?" and follow the instructions to receive a password reset link via email.