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Air Canada + Aeroplan

Air Canada + Aeroplan

4.5
Rating
5,000,000+ Downloads
5.70.0 Version
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Information

  • Category: Travel & Local
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: Air Canada
  • Updated on: Jun 24, 2026
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The Air Canada + Aeroplan app is your ultimate travel companion, designed to enhance your journey from booking to boarding. Seamlessly manage your flights, access your Aeroplan account, and earn rewards on every trip. With real-time updates, personalized offers, and easy check-in, the app simplifies your travel experience, making it more enjoyable and efficient. Whether you're a frequent flyer or planning your next getaway, the Air Canada + Aeroplan app puts everything you need at your fingertips.

Features & Highlights

  • Seamless Booking Experience: The Air Canada + Aeroplan app allows users to book flights effortlessly. I recently planned a trip to Toronto, and within minutes, I was able to search for flights, compare prices, and secure my tickets—all from the comfort of my couch.
  • Real-Time Flight Updates: Staying informed about flight statuses is crucial, and this app excels in providing real-time updates. During my last trip, I received instant notifications about gate changes and delays, which helped me navigate the airport smoothly.
  • Aeroplan Rewards Tracking: The app makes it easy to track Aeroplan points and redeem them for flights or upgrades. I was thrilled to see my points balance grow after a recent trip, and I quickly redeemed them for a free flight to Vancouver.
  • Personalized Travel Recommendations: The app offers tailored suggestions based on my travel history. When I opened the app after a long break, it recommended destinations I had previously shown interest in, making it easier to plan my next adventure.
  • In-App Check-In: The convenience of checking in through the app cannot be overstated. I was able to check in for my flight to Montreal while sipping coffee at home, saving me time at the airport.

Real Experience Using "Air Canada + Aeroplan"

Application Scenarios

As a frequent traveler for both work and leisure, the Air Canada + Aeroplan app has become an essential tool in my daily life. Just last month, I had to book a last-minute flight to attend a business meeting in Calgary. With the app, I was able to search for available flights, compare prices, and book my ticket in under ten minutes. The ability to filter results by departure time and price made the process incredibly efficient.

Another scenario where the app shines is during my travels. While waiting at the airport, I often use the app to check my flight status and receive updates. On one occasion, my flight was delayed, and I received a notification through the app before the announcement was made at the gate. This allowed me to adjust my plans and grab a bite to eat instead of waiting anxiously at the gate.

User Experience

The user interface of the Air Canada + Aeroplan app is intuitive and user-friendly. Upon opening the app, I am greeted with a clean layout that makes navigation a breeze. The main menu is well-organized, allowing me to access flight bookings, Aeroplan points, and travel recommendations with just a few taps. The workflow for booking a flight is straightforward; I simply enter my travel details, and the app presents me with a list of options that I can filter based on my preferences.

Performance-wise, the app is responsive and rarely crashes, which is a significant plus when I’m in a hurry. I appreciate the quick loading times, especially when I’m checking my flight status or redeeming Aeroplan points. Overall, my experience with the app has been overwhelmingly positive, and it has made my travel planning much more manageable.

Pricing

The Air Canada + Aeroplan app is free to download and use, which is a fantastic benefit for travelers. While there are costs associated with booking flights and redeeming Aeroplan points, the app itself does not require any subscription fees. This makes it accessible for anyone looking to streamline their travel experience without breaking the bank.

Updates & Support

Air Canada regularly updates the app to enhance its functionality and user experience. I’ve noticed improvements in the booking process and the addition of new features, such as personalized travel recommendations. Customer support is also readily available through the app, with options to chat or call for assistance. I had a minor issue with my Aeroplan points, and the support team was quick to respond and resolve my concern, which left me feeling valued as a customer.

Security & Privacy Review

As an American user, security and privacy are paramount when using any app, especially one that handles personal and financial information. The Air Canada + Aeroplan app is available on both the App Store and Google Play, ensuring that it meets the security standards set by these platforms. During the registration process, I was required to provide basic personal information, including my name, email address, and phone number, which is standard for travel apps.

One aspect that I appreciate is the app's transparency regarding data usage. There are no intrusive ads, and I have not noticed any excessive tracking behavior. The app does track my travel preferences to provide personalized recommendations, but this is done with my consent and can be managed in the settings. Overall, I feel confident using the Air Canada + Aeroplan app, knowing that my data is handled securely and responsibly.

Pros
  • Enjoy flexible reward options for flights and upgrades.
  • Earn Aeroplan points on everyday purchases.
  • Access exclusive travel perks and benefits for loyal members.
  • Seamless booking and travel experiences through a user-friendly platform.
  • Wide range of destination choices across Air Canada's network.
Cons
  • Limited route options may restrict travel flexibility across North America.
  • High fees for redeeming Aeroplan points can diminish value.
  • Customer service experiences can be inconsistent, leading to frustration.
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User Reviews

(43.9K Reviews)
  • Scott Jackson
    2025/09/02

    App didn't remember my passport or traveler number from my last flight. It also didn't know my aeroplan number despite that being tied to the account I had to make to even sign in to the app. I eventually figured out I had to add this information to my account profile, but it wasn't obvious this was needed. A prompt to add it if I enter the info to check in and it's missing from my profile would be a good addition.

  • Josh Wright
    2026/05/05

    I admit that my phone is old. It is a Motorola One 5G Ace. However, before the December update it worked fine with this app. I saw the issue was due to the app assuming some android phones were tablets, and it was resolved for some of them. I reached out to their help desk via email weeks ago and have heard nothing back. It is disappointing that I can no longer use the app for my upcoming travels, especially considering Air Canada's app is the only one taking issue with my phone.

  • Matt Cutts
    2022/07/07

    Air Canada is just terrible in general. Suppose you booked a flight, but you're stuck in limbo ("A problem occurred with your session but a request was sent to create your booking. To verify that your booking is confirmed, call Air Canada Reservations"). So you think maybe I can cancel this reservation for the app. Your heart soars when the app can find the reservation. But no, you can't cancel the reservation from the app. And the wait time is 3 hours when you try to call. Avoid Air Canada.

  • Emily
    2024/10/31

    The app doesn't let you log in without installing a browser that I don't want or need. I use Firefox nightly and it expects me to install the regular Firefox. Why you can't log in with any browser, or even just log into the app directly like every single other app ever written, is a mystery. Either way, it's impossible to actually log into the app and therefore completely useless.

  • Benjamin Connick
    2025/06/03

    Terribly clunky, difficult to sign into, so many security pages, not streamlined. I was forced to do the process over and over b/c they kept sending different verification codes; if you click verify in the email, it doesn't verify, it opens a new web page that starts the process all over again. (To top it all off, their customer service is terrible! I've been on hold now for 45min. in a foreign country. selecting for a call back doesn't help, was still on hold for 18min before a person ans'd.)

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to Air Canada + Aeroplan?

Yes, users can submit suggestions or feedback through the app or the official Air Canada website to help improve services and user experience.

Does Air Canada + Aeroplan collect my personal data?

Yes, the app collects personal data to enhance user experience, improve services, and comply with legal requirements, but it adheres to privacy regulations to protect user information.

Does Air Canada + Aeroplan support offline use?

Yes, the app allows some offline functionality, such as accessing previously downloaded boarding passes and itineraries, though internet connectivity is required for most features.

How do I cancel my Air Canada + Aeroplan subscription?

Since the app is free to use, there is no subscription to cancel, but users can delete their account or uninstall the app if they choose to stop using it.

How much does a subscription to Air Canada + Aeroplan cost?

There is no subscription fee for the Air Canada + Aeroplan app, as it is free to use; however, there may be fees associated with specific travel services or bookings.

How to use Air Canada + Aeroplan

Can I retrieve my Aeroplan customer number if I’m locked out?

Yes, contact Aeroplan customer service for help retrieving your customer number if you're locked out of your account.

Can I update my customer number with Air Canada?

Yes, you can update your customer number by contacting Air Canada customer service directly for assistance.

How can I contact Air Canada customer service?

You can reach Air Canada customer service by calling their toll-free number or using the online chat feature on their website.

How do I activate my Aeroplan account?

To activate your Aeroplan account, follow the link in your welcome email and complete the activation process on the website.

How do I log in to my Aeroplan account?

To log in, visit the Aeroplan website, click on the "Log In" button, and enter your email and password associated with your account.

What's New

  • In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience.
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