3.7 




The app itself is fine, does what it needs to do. has issues on occasion force closing and what not but all in all alright. biolife as a company is the issue, mainly the debit cards. I donated yesterday evening and here the following morning I've still not been paid. apparently the whole system crashed. finally after a 30 min hold and wading through the bs to finally find a number, and that automated nonsense. was told id be paid by mid ight that night at the latest. never happened.





After being forced to do the recent update I can no longer login. i reset my password, but despite multiple attempts at requesting the email verification token I never receive it. I've waited hours checked and rechecked my inbox,spam and trash folders and nothing. Since I can't complete the verification it won't let me log in, please fix. update! perhaps I was being impatient, after a day or so the email verification token was sent immediately as intended. account verified good to go again.





Ever since the last update, the 2 factor identification doesn't send the code to my email. I now have no way to log in, and they have no customer support. Basically, I can't do anything with the app right now. Very frustrating. Besides the app, everyone at the Mesquite location are awesome.





I don't know where to even start, but here it goes. Received a new update to the app and certain things stop working. Having a hard time logging in. I'm using the same password. Also, this happens on the website. Sometimes I can't even schedule an appt, change or cancel. This didn't happen at all before. Also, the deposits would take longer to be applied to the account. I started having issues with the prepaid card. Reached out about it. Seems like they've changed many things for the worst





03/02/26 App says to update. Playstore says to open. Can't get into app. It is very frustrating that the app no longer allows me to stay logged in as a choice. I have to enter my log in credentials every time I need to use it and it's not the most convenient, particularly when entering the information correctly and it tells me my credentials are invalid. Not all the time, but it's happened at least ahalf dozen times since the upgrade. I don't find the upgrade new and improved at all.
Review Source: Google Play store public user reviews.
Yes, BioLife Plasma Services collects personal data necessary for account creation and management, appointment scheduling, and to enhance user experience, but it adheres to privacy policies regarding data protection.
The BioLife Plasma Services app is free to download and use, with no subscription fees; however, it may offer in-app features that require user registration.
Yes, the BioLife Plasma Services app requires an internet connection for features such as scheduling appointments, accessing account information, and receiving updates.
You can contact support or send feedback through the app by accessing the help or contact section, or by visiting the BioLife Plasma Services website for additional contact options.
Since BioLife Plasma Services does not require a subscription, there is no need for cancellation. Users can simply stop using the app at any time without any commitment.
You can contact Customer Service by calling the number provided in the app or visiting the BioLife website for assistance.
Your Customer Number can be found in the app under your profile or account settings section.
Open the app, enter your email and password, then tap the "Log In" button.
If you need to activate your account, follow the email link sent during registration or contact customer support for further assistance.