4.9 Chewy: Pet Shopping & Delivery is a must-have app for pet owners, offering a seamless shopping experience tailored to the needs of our furry friends. Here are some of the standout features that make this app a go-to for pet supplies:
As a proud pet parent, I find myself using the Chewy app in various scenarios throughout my week. For instance, during my busy workdays, I often realize that I’m running low on my dog’s favorite treats. Instead of rushing to the store after a long day, I simply open the Chewy app, quickly find the treats, and place an order for same-day delivery. This convenience allows me to focus on my work without worrying about my pup’s needs.
Another scenario is when I’m preparing for a weekend trip. I can easily check my pet supplies and schedule an Auto-Ship delivery to ensure I have everything I need before I leave. The app’s reminders help me stay organized, making it a breeze to manage my pet’s needs even when I’m busy.
The user interface of the Chewy app is intuitive and user-friendly. Navigating through the various categories is a breeze, and I appreciate the search function that allows me to find specific products quickly. The layout is clean, with vibrant images that make shopping enjoyable. I particularly love the feature that lets me filter products by brand, price, and customer ratings, which helps me make informed choices.
In terms of performance, the app runs smoothly without any lag, even during peak shopping times. I’ve never experienced any crashes or glitches, which is a huge plus. Overall, my experience with the Chewy app has been overwhelmingly positive, and I feel confident that I can rely on it for all my pet shopping needs.
Chewy offers competitive pricing on a wide range of pet products, often featuring discounts and promotions that make shopping even more appealing. I’ve found that many items are priced lower than my local pet store, and the Auto-Ship feature provides additional savings. Overall, I feel that the value I receive from Chewy is excellent, especially considering the convenience it offers.
Chewy frequently updates its app to enhance user experience and introduce new features. I’ve noticed improvements in the layout and additional product categories over time, which keeps the app fresh and engaging. The customer support is also commendable; I’ve reached out a couple of times with questions, and the responses have always been prompt and helpful. It’s reassuring to know that support is just a tap away.
When it comes to security and privacy, Chewy takes the necessary steps to protect its users. The app is available on both the App Store and Google Play, ensuring that it meets the security standards set by these platforms. During registration, I was required to provide basic personal information, such as my name, email, and shipping address, which is standard for e-commerce apps.
Chewy has a clear privacy policy that outlines how they handle user data, which I found reassuring. I appreciate that they do not bombard users with excessive ads or tracking behavior, allowing for a more enjoyable shopping experience. Overall, I feel secure using the Chewy app, knowing that my personal information is handled with care.





Update: It's been 6 years since my review. I absolutely cannot rave enough about Chewy. SPECTACULAR customer service. I even joined the new Chewy+. Standing ovation all around!!! 2019 -I've been shopping with Chewy for many years now. Using this app about 6 months. Both are great!Their prices are normally very competitive. You have to buy $49 to get free shipping though. Chewy has a huge variety of selections and this app makes it easy to navigate around to find exactly what is needed....





I like that they usually have cheaper prices than most pet stores. one issue I have for chewy is that some things just don't pop up when looking for a similar like aquarium items I bought 80$ of fish supplies then go to dog food and aquarium plants pop up. I didn't even know they sold plants. also rocks for a tank all I got to pop up is 2 options and I know they have more. but all in all I still really like chewy. thanks and have a great day





Overall a convenient service for home delivery, but the search is atrocious. Why is it so hard to find something even when I know the name of it? Why can't I edit my search? Why is it showing me dog food when I'm searching for cat food and only own cats? Why are common staples I buy repeatedly missing from the "buy again" section of the cart? Oh and the way they package and ship things is awful, expect heavy boxes and dented cans. But still, convenient when you don't have a car.





Some features are terrible. I tried to filter my search results to include chicken and grain-free dog foods and every search result contained chicken and grain. I then tried to zoom in on the pictures of the ingredients and it only zoomed into the top left corner. I was having an issue updating my payment methods and got nothing but errors. I finally had to call customer service for them to update my payment method. Otherwise, I haven't had any problems. This app makes getting dog supplies easy





since update can't log in to my account. this has been going on for many months. forced to use computer website. This didn't help. same issue getting very tiresome. your driving new away from chewy and I'm buying local at cheaper prices. I've been a customer for many years and bought mainly from chewy. not now. I'm about ready to close my account because this app is beyond horrible
Review Source: Google Play store public user reviews.
Yes, Chewy: Pet Shopping & Delivery collects personal information such as your name, address, payment details, and pet information to facilitate orders and provide customer support.
Chewy: Pet Shopping & Delivery does not offer a free trial or free version, but it provides various promotions and discounts for new customers on their first purchases.
Yes, an internet connection is required to access the app and shop for products, as it pulls data from Chewy’s online inventory and services.
You can contact Chewy’s customer support through the app, via their website, or by calling their customer service hotline. Feedback can also be submitted through their website or app.
You can manage or cancel your subscription by logging into your Chewy account, navigating to the "Auto-Ship" section, and following the prompts to modify or cancel your subscription.
Yes, go to "Account," select "Payment Methods," and add or edit your payment information.
You can reach Chewy's customer service by calling 1-800-672-4399 or using their live chat feature on the app.
Go to "Account," select "Addresses," then tap "Edit" to update your shipping address.
You can activate your account by clicking the verification link sent to your email after signing up.
Open the app, tap "Log In," enter your email and password, then tap "Sign In."