4.6 




This app and website are an absolute disaster. Please spend some money on competent developers because it's unbelievable how bad they are. There are errors every single time I use them. The only reason I still buy from this store is because they carry Schwarzkopf products. At this point, ordering directly from Germany would probably be easier than dealing with this mess.





For many years now, this is one of the most poorly-coded apps I've ever used. There's always a new issue that makes the app completely unusable. Today, the entire screen is white and I can't do anything at all. Sometimes the search function doesn't function right (like, what do you mean "0 results for "hairbrush'"?), my cart will be emptied, items will have a price on one page but be "unavailable" on a different page, filters/categories will give nonsensical results, etc. Please fix this app :(





It never worked great for years but the past few months it does not work at all. When you click an item or search an item it brings to either to a blank page or shows not available. It is literally 100% useless and none of the updates have fixed it. I have tried clearing the cache, clearing the data, uninstalling and reinstalling and I even have a new phone and it's still the same





Seriously the worst app I have ever used. 1/3 of the time is tells me there are NO products in the store, 1/3 of the time the app hangs up and just displays three blinking dots forever. Only 1/3 of the time does this app actually work and I am able to place and order. Most of the time, I end up having to go on to the internet to finish placing my order. why even bother...





this app is terrible now. I can't even search for anything anymore let alone pull up any prices. even the items in my cart won't pull up. **Update** I have to log out and log back in just to get it to work again and after just a few searches it goes back out. I'm sick of this they need someone to come in and fix whatever this problem is because this is ridiculous
Review Source: Google Play store public user reviews.
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