4.7 As a busy professional, I often find myself juggling multiple responsibilities, and the e.l.f. Cosmetics and Skincare app has become my go-to companion for beauty needs. Whether I’m getting ready for a big presentation or a casual brunch with friends, I rely on the app to help me find the right products quickly. For instance, on a hectic Monday morning, I used the app to order a new concealer that I had run out of, ensuring I looked fresh and polished for my workday. The convenience of having everything at my fingertips is a game-changer.
The user interface of the e.l.f. app is sleek and modern, making it easy to navigate through various categories. I appreciate how the app is organized, allowing me to filter products by type, price, and even customer reviews. The loading times are quick, and I’ve never experienced any glitches or crashes, which is crucial when I’m in a hurry. The checkout process is seamless, and I love that I can save my favorite products for future purchases. Overall, my experience has been overwhelmingly positive, and I feel confident in the quality of the products I’m buying.
e.l.f. Cosmetics and Skincare is known for its affordability, and the app reflects this commitment to budget-friendly beauty. Most products are priced under $20, with many items available for even less. I often find myself pleasantly surprised by the quality of the products given their low price point. The app also features regular sales and promotions, making it easy to stock up on my favorite items without breaking the bank.
The e.l.f. app is regularly updated, ensuring that users have access to the latest products and features. I’ve noticed improvements in the app’s performance and new features being added, such as enhanced product filters and improved search functionality. Customer support is readily available through the app, and I’ve had a positive experience when reaching out with questions. The responsiveness of the support team adds to my overall satisfaction with the app.
As an American user, I prioritize security and privacy when using apps, and e.l.f. Cosmetics and Skincare does a commendable job in this area. The app is available on both the App Store and Google Play, which adds a layer of credibility. During the registration process, I was only required to provide basic personal information, such as my email address and shipping details, which I found reasonable.
Additionally, the app has a clear privacy policy that outlines how my data is used and protected. I appreciate that e.l.f. does not bombard users with excessive ads or tracking behavior, allowing for a more enjoyable shopping experience. Overall, I feel secure using the app, knowing that my personal information is handled with care.





Disappointed in Matt Rife ad. The app is easy to order on. Could use some other improvements. Even though the app shows that you're logged in, it doesn't save certain things, like the Beauty Profile. A lot of links take you out of the app to a web page (ex: FAQ's, complaints, ads) and even if you manage to login on that web page it doesn't save to the app and it's not on your profile on the website when you log back in. The scanned receipts disappear.





The app has always been a little glitchy. It can't show your previous orders on full. When you click to see details, you consistently get an error message - "the certificate authority is not trusted" or"failed to load product, please check you intent connection". My connection is ok. If you try to use the online site, the app will open by default, I've had to delete the app and go on line to view the full list of past orders. I want to see previous orders to reorder specific items. Please fix!





e.l.f app is super slow, and I have a lot of problems. as much as I love the e.l.f product, they communicate, speediest, and feeindslyness sucks. I have had multiple items canceled or not given because they ran out but were never notified, I only found out because I checked my shipping notice. I'm not sure the price and awesome products are worth the terrible customer service.





I've been having issues with the app almost Non-Stop pages are not opening and loading. when trying to complete my beauty profile it gets me to a certain point and gives me an option to add certain items to my car and when I try to add them it will not add them and there's no option to proceed further into the beauty profile. So i am unable to earn the points for completing my baby profile.





Too, too difficult to navigate! Also, I accidently doubled one item and something better than one item I'd already selected. I tried everything I could think of to delete one item altogether and reduce the quanity on another to no avail. AND I love ELF. I've been buying ELF since you could only find it at Old Navy and airports! please make this workable! PRETTY, please!!
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or customer service, helping to improve the overall experience and features.
Yes, the app may collect personal data such as your name, email address, and purchase history to enhance user experience and provide personalized services, but it adheres to privacy policies for data protection.
The e.l.f. Cosmetics and Skincare app primarily requires an internet connection to access its features, but some content may be available offline after being downloaded.
If you have subscribed to any premium features, you can cancel your subscription through your account settings in the app or by following the cancellation instructions provided during the subscription process.
The e.l.f. Cosmetics and Skincare app does not require a subscription fee; however, users may opt for premium features or exclusive offers that could involve costs.
Yes, you can retrieve your customer number by contacting e.l.f. customer service for help.
Yes, you can update your customer number by contacting our customer service for assistance.
You can reach e.l.f. customer service through our website's contact page or by calling our support number listed there.
After signing up, check your email for an activation link from e.l.f. Click it to activate your account.
Log in to your account, go to settings, and update your email address there.