3.8 




I love this app except one big problem. Once you set a location, you can't change it. In most apps, you tap on your saved location and get the option to select another. This app doesn't do that. I even went into profile settings and deleted the old location, but it's still displayed as default. I also tapped on location at the bottom, selected my new location and tried to set a visit reminder, but it changed to the old location. Please fix!





The app is pretty much worthless. It keeps having an ERROR when I try to redeem my iGive rewards points. So, I uninstalled the app and then reinstalled the app to see if it would fix itself. Then I tried to log in, and it just sits there loading for over a minute, then it tells me, "ERROR, something went wrong, please try again later." How am I supposed to redeem my points and access my profile when you can't maintain your app. Honestly, it kills my motivation to even go donate.





This app worked fine a few months ago when I first started using it. Now that I'm attempting to log in after not doing so for about a month, it's stating my credentials are wrong, which is not so. I've confirmed my info and it no longer allows me to log in with phone number or email. It's disturbing when apps are updated and result in you no longer being able to use them due to no fault of the user. FIX IT OR REMOVE APP FROM DATA BASE OF CHOICES!!





In order to set up an account, you must use your Email as your User ID to login. I was also disappointed at how many of my purchases were charged a service fee. The toll free telephone card services transaction details Include the service charges/fees you were charged for each purchase. However, the app does not show 'all service fees" for purchases. Which is misleading. I also installed the update notice, and so far have not had any glitches with the app.





Same problem as others have noted: app works fine one time and then won't recognize credentials the next. Email, phone number, Donor ID.....nothing works, including a verification number I got it to send one time. A call to tech support fixed it the first time after several minutes of trial and error, so that's the next step before I delete permanently.
Review Source: Google Play store public user reviews.
Yes, CSL Plasma collects personal data to manage your donation history, schedule appointments, and provide personalized services. However, it adheres to privacy regulations to protect your information.
CSL Plasma is free to download and use, with no trial period required. Users can access most features without any subscription fees.
Yes, CSL Plasma requires an internet connection to access features such as scheduling appointments and retrieving information.
You can contact CSL Plasma support through the app's help section or visit their official website, where you can find contact information and submit feedback.
Since CSL Plasma is a free app with no subscription plans, there is no need to manage or cancel a subscription. Simply uninstall the app if you no longer wish to use it.
You can reach CSL Plasma customer service by calling their dedicated phone number, which is available on their official website under the "Contact Us" section.
To activate your account, download the app, then follow the prompts to register using your email and donor information. You may need to verify your email before logging in.
Open the app and enter your registered email and password. If you don't have an account yet, you may need to create one first.
The customer number can typically be found on your donor card or registration documents. For assistance, check the CSL Plasma website or contact customer service.