4.7 




This is a good app all around. I was disappointed to find that there's no filter for the weight of the package. Our recent purchase involved Billy bookcases that were too heavy to lift into the cart, so we had them delivered. Unrelated to the app, but related to that experience was that curbside delivery doesn't seem to have upstairs apartments in mind. We'd have been stuck carrying two, 87-lb boxes up the stairs to the door if the driver hadn't left them on the porch for us.





You have a small UX issue in the app. When scrolling through items in the results page (2 columns), there are items marked 'Top seller'. That pink/red label obscures the top corner of the image and makes viewing things like Floor Lamps difficult. The label will cover the light fixture at the top of the lamp and leaves only the stem of the lamp visible. That makes looking at the product a bit tricky as they end up looking like metal sticks and it's hard to identify what you're looking for.





Desperately needs to be able to show if an item is actually on display in a specific store or not. With the newer "mini" locations (like Syracuse) that don't stock big warehouses, the only other reason to visit one is to see/touch actual items before deciding to order online. And it's a huge waste of time if the website/app are not clear if that item is on display.





Brilliant app. The layout is simple and straightforward. The app is easy to navigate and you can save items in separate folders per room that way you can easily find and place items in your basket at any given moment. Below each item the availability to 'delivery to your address' is automatically shown as is the availabilty of item at your chosen store, so saves a trip if the item is unavailable. Highly recommend.





Where do I start? The filters and item taxonomy (IA) is not intuitive. You cannot be at the point of sale and switch to "pick up at the store". First you have to make the mistake of filling your cart with everything that you're shopping for, realizing that delivery fee is $100 or more, do like 80 extra clicks to find out that half your order requires you to find the item literally the old fashioned way off the shelf... And why even have an app at that point?
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the IKEA website, and the company encourages input to improve their services and products.
Yes, the IKEA app collects personal data such as account information, purchase history, and user preferences to enhance user experience and provide personalized services.
Yes, the IKEA app offers limited offline functionality, allowing users to view previously loaded product information and access saved items without an internet connection.
Since the IKEA app does not have a subscription model, there is no subscription to cancel. Users can simply stop using the app at any time without any obligations.
The IKEA app itself does not require a subscription; however, there may be costs associated with specific services or products purchased through the app.
Yes, you can activate your account using your email address. Simply follow the activation link sent to your email after registration.
You can reach IKEA customer service through our website, by phone, or by visiting your local store for assistance.
You can get help with your order by calling customer service or using the live chat option on our website for immediate assistance.
To log in, visit the IKEA website, click on 'Log in,' and enter your email and password. If you don't have an account, you can create one easily.
Unfortunately, customer numbers cannot be changed. If you need further assistance, please contact customer service for help.