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JOANN - Shopping & Crafts

JOANN - Shopping & Crafts

3.8
Rating
5,000,000+ Downloads
8.1.5 Version
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Information

  • Category: Shopping
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: Jo-Ann Stores
  • Updated on: Jun 6, 2025
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The JOANN app is your ultimate destination for all things crafting and DIY! Explore a vast selection of fabrics, home décor, and craft supplies, all at your fingertips. Enjoy exclusive deals, easy online shopping, and access to inspiring project ideas. Whether you're a seasoned crafter or just starting out, JOANN empowers you to unleash your creativity and bring your visions to life. Download now and start crafting your next masterpiece!

Features & Highlights

  • Extensive Crafting Supplies: JOANN offers a vast selection of crafting materials, from fabrics to scrapbooking supplies. Whether you're a seasoned crafter or just starting, you can find everything you need in one place. For instance, I recently decided to take up quilting and was thrilled to find a wide array of fabrics, batting, and quilting tools all available through the app.
  • Easy Online Shopping: The app provides a seamless shopping experience, allowing you to browse and purchase items with just a few taps. I often use the app to quickly order supplies for my projects while on the go, ensuring I never run out of essential materials.
  • Inspiration and Project Ideas: JOANN is not just a shopping platform; it also serves as a source of inspiration. The app features a section dedicated to project ideas, complete with step-by-step instructions. I often browse this section when I’m looking for new projects to tackle, and it has sparked many creative endeavors.
  • Exclusive Deals and Coupons: The app frequently offers exclusive discounts and coupons, making it easy to save money on your favorite crafting supplies. I love checking the app before I head to the store to ensure I’m getting the best deals possible.
  • Store Locator and Inventory Check: The app includes a handy store locator feature that allows you to find the nearest JOANN store and check the availability of items in real-time. This feature has saved me countless trips when I needed a specific item for a project.

Real Experience Using "JOANN - Shopping & Crafts"

Application Scenarios

As someone who enjoys crafting in my spare time, the JOANN app has become an essential part of my routine. I often use it when I’m planning a new project, whether it’s sewing a dress for an upcoming event or creating handmade decorations for a friend’s wedding. Just last week, I found myself in a pinch when I needed some fabric for a last-minute gift. I quickly opened the app, browsed through the fabric selection, and placed an order for same-day pickup at my local store. This feature saved me time and ensured I had everything I needed to complete my project on schedule.

User Experience

The user interface of the JOANN app is intuitive and user-friendly. Upon opening the app, I’m greeted with a clean layout that makes navigation a breeze. The search function is particularly effective, allowing me to quickly find specific items or categories. I appreciate how the app organizes products into various sections, making it easy to explore different crafting supplies. The checkout process is straightforward, and I’ve never encountered any glitches or slow loading times, which is a huge plus. Overall, my experience with the app has been positive, and I feel confident using it for all my crafting needs.

Pricing

JOANN offers competitive pricing on a wide range of crafting supplies, and the app often features exclusive discounts and promotions. I’ve found that using the app allows me to take advantage of these deals more easily than if I were shopping in-store. Additionally, the app provides a price match guarantee, which gives me peace of mind knowing I’m getting the best price available. Overall, I believe the pricing is fair, especially considering the quality of the products offered.

Updates & Support

The JOANN app is regularly updated, which keeps it running smoothly and introduces new features that enhance the user experience. I’ve noticed improvements in the app’s performance and additional functionalities, such as enhanced project idea sections and better inventory tracking. If I ever encounter an issue, the customer support team is responsive and helpful, providing assistance through the app or via their website. This level of support makes me feel valued as a customer and reassures me that I can rely on JOANN for my crafting needs.

Security & Privacy Review

As an American user, security and privacy are paramount when using any app, and JOANN takes these concerns seriously. The app is available on both the App Store and Google Play, ensuring it meets the necessary security standards for mobile applications. When registering for an account, I was required to provide basic personal information, such as my name and email address, which is standard practice. JOANN has a clear privacy policy that outlines how they handle user data, which I found reassuring.

In terms of ads and tracking behavior, I’ve noticed that the app does display some targeted advertisements, but they seem relevant to my interests in crafting. JOANN does not overwhelm users with ads, and I appreciate that they prioritize user experience. Overall, I feel secure using the JOANN app, knowing that my personal information is protected and that I can enjoy a tailored shopping experience without compromising my privacy.

Pros
  • JOANN offers a vast selection of high-quality crafting supplies for all projects.
  • Enjoy frequent sales and discounts that help you save money on your purchases.
  • Access to a wide range of online tutorials to inspire your creativity and skills.
  • Friendly and knowledgeable staff available to assist with your crafting needs.
  • Convenient locations and an easy-to-navigate website for hassle-free shopping.
Cons
  • Limited product availability can hinder project completion.
  • Higher prices compared to competitors may deter budget-conscious shoppers.
  • Inconsistent customer service experiences can lead to frustration and dissatisfaction.
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User Reviews

(105K Reviews)
  • Kitana Vang
    2024/02/21

    interface is pretty simple and it is organized well. However, the links to "track" orders never works and also, if they cancel your pick up order, they don't tell you why. Pretty inconvenient. This would mean that their store inventory and app don't sync correctly - or they're just too lazy to actually check if they have items in stock. At least at Walmart, they still get what they can get ready and/or replace the items (of your choice).

  • Laura Edfelt
    2024/09/14

    This app was always glitchy, but the latest version sucks. The latest version of the app does not work at all. I cannot sign in, and I am absolutely using the correct information as it works on the desktop site. Extremely frustrating. Have seen tons of reports for this issue and yet it's not fixed. Great way to treat your customers. If our isolated town had any other place to go for these supplies, I would absolutely go there instead.

  • Emily King
    2024/10/18

    this app blows. Half the time placing an order is perfectly fine and the other half the time it's impossible because the app continuously switches the items in your bag from pick-up to shipping, etc. the items are also often not up to date based on location, so if I am able to place an order, half of it is canceled. Also, often when I go to the final step of checking out, there's some sort of "problem" and it doesn't go through. I hope they work on it and fix these issues bc it's disappointing

  • Amber Penner
    2024/12/04

    Ongoing problems Within the past 2 months I had a transaction go through my bank account three times, but the order never populated into my JoAnn account, AND the store never received my order. I had to dispute the charge. Today, I have tried to place an order with different cards and the app says "payment failure." I know all the cards are good for it, has to be an app problem. Of course if happens during the best sales of the year! I just wish this app were more reliable.

  • Carol Downing
    2024/12/29

    One of the worst apps I've ever used. It is impossible to order on it due to constant errors. It will say my address is wrong. I've lived here 35 years. Everything is accurate. I get errors about my payment method being wrong, but my credits cards are correct. The inventory lists are never accurate. It will say an item is available at a certain location, but in reality it is not. I've missed out on a lot of sales because of this app. I've tried uninstalling and reinstalling to no avail.

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to JOANN?

Yes, users can submit suggestions or feedback through the app's feedback feature or by contacting JOANN customer service directly.

Does JOANN collect my personal data?

Yes, JOANN collects personal data to enhance user experience, process transactions, and provide personalized offers, but it is committed to protecting user privacy.

Does JOANN support offline use?

Yes, JOANN allows users to access certain features offline, such as browsing previously viewed items and accessing saved project ideas.

How do I cancel my JOANN subscription?

To cancel a JOANN subscription, you can go to your account settings within the app and follow the cancellation process or contact customer support for assistance.

How much does a subscription to JOANN cost?

JOANN does not require a subscription for its basic features; any premium membership or subscription services may vary in pricing and should be checked within the app.

How to use JOANN - Shopping & Crafts

Can I log in to my account on mobile?

Yes, you can log in to your JOANN account on our mobile app or website using your registered email and password.

Can I update my Customer Number after creating my account?

Unfortunately, you cannot update your Customer Number. If you need further assistance, please contact Customer Service.

How can I reach Customer Service if I have an issue with my order?

You can contact Customer Service via the "Help" section on our website or call the number listed there. We're here to assist you!

How do I activate my JOANN account?

To activate your account, check your email for the activation link sent after registration and follow the prompts to complete the process.

How do I contact Customer Service about my account activation?

You can reach Customer Service through the "Help" section on our website or by calling the provided customer support number for assistance.

What's New

  • Due to high demand, we can no longer fulfill online orders. Please see your local store for all your crafting needs. Inventory varies by location.
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