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Mercari: Buy and Sell App

Mercari: Buy and Sell App

4.7
Rating
10,000,000+ Downloads
9.27.0 Version
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Information

  • Category: Shopping
  • Price: free
  • Age Rating: Teen
  • Available on: /
  • Developer: Mercari, Inc
  • Updated on: Jun 30, 2026
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Mercari is a user-friendly app designed for buying and selling a wide range of items effortlessly. Whether you're looking to declutter your home or find great deals, Mercari connects you with a vibrant community of buyers and sellers. With features like easy listing, secure transactions, and shipping options, you can enjoy a seamless shopping experience. Join millions of users and discover the joy of buying and selling with Mercari today!

Features & Highlights

  • User-Friendly Interface: Mercari boasts an intuitive design that makes buying and selling a breeze. For instance, I was able to list a pair of shoes in just a few taps, thanks to the straightforward navigation and clear prompts.
  • Secure Transactions: The app ensures that all transactions are secure, providing peace of mind for both buyers and sellers. I once sold a vintage camera, and the built-in shipping label feature made the process seamless and safe.
  • Wide Variety of Items: From clothing to electronics, Mercari offers a vast marketplace. I was pleasantly surprised to find a rare vinyl record I had been searching for, all thanks to the diverse listings available.
  • In-App Messaging: Communication between buyers and sellers is made easy with the in-app messaging feature. When I had a question about an item, I quickly reached out to the seller, and we exchanged messages without leaving the app.
  • Rating System: The app includes a rating system that helps build trust within the community. After my first sale, I received positive feedback, which encouraged me to continue using the platform.

Real Experience Using "Mercari: Buy and Sell App"

Application Scenarios

As someone who loves to declutter and find unique items, I often turn to Mercari in various scenarios. For instance, during spring cleaning, I decided to sell some old clothes and gadgets that had been gathering dust. I snapped a few photos, wrote brief descriptions, and listed them on the app. Within days, I had sold several items, making some extra cash while clearing out my closet.

Additionally, I frequently use Mercari to hunt for bargains. Recently, I was on the lookout for a new phone case. Instead of heading to a retail store, I opened the app and browsed through countless options. I found a stylish case at a fraction of the retail price, and the transaction was completed in minutes.

User Experience

The user experience on Mercari is one of its standout features. The app's layout is clean and organized, making it easy to navigate through categories. I particularly appreciate the search function, which allows me to filter results based on my preferences. When I first opened the app, I was greeted with a vibrant homepage showcasing trending items, which immediately drew me in.

Listing an item is straightforward; I simply clicked the "Sell" button, uploaded photos, and added a description. The app even suggests prices based on similar listings, which is incredibly helpful for someone like me who isn’t sure what to charge. The performance is smooth, with quick loading times and no glitches, which enhances the overall experience.

After using Mercari for several months, I can confidently say that it has become my go-to app for buying and selling. The sense of community and the ease of use make it a delightful platform to engage with.

Pricing

Mercari operates on a commission-based model, charging a flat 10% fee on each sale. While this might seem steep at first, I find it reasonable considering the convenience and security the app provides. There are no listing fees, which means I can sell as many items as I want without worrying about upfront costs. This pricing structure encourages me to list more items, knowing that I only pay when I make a sale.

Updates & Support

The Mercari team is proactive about updates, frequently rolling out new features and improvements based on user feedback. I’ve noticed enhancements in the messaging system and the addition of new payment options, which have made transactions even smoother. Customer support is also commendable; I once had a question about a transaction, and their response was prompt and helpful. The support team is accessible through the app, making it easy to get assistance when needed.

Security & Privacy Review

As an American user, security and privacy are paramount when using any app, and Mercari does a commendable job in this regard. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During registration, I was required to provide basic personal information, including my name and email address, which is standard practice for most platforms.

Mercari takes user privacy seriously, implementing measures to protect personal data. I appreciate that they do not bombard users with excessive ads or tracking behavior, which can often be a concern with other apps. Instead, the focus remains on creating a safe marketplace for buying and selling. Overall, I feel secure using Mercari, knowing that my information is protected while I enjoy the benefits of the app.

Pros
  • Mercari offers a user-friendly interface for seamless buying and selling.
  • Enjoy a diverse marketplace with millions of items available.
  • Secure payment options ensure safe transactions for all users.
  • Quick listing process allows you to sell items in minutes.
  • In-app messaging facilitates easy communication between buyers and sellers.
Cons
  • High seller fees can reduce overall profits for users.
  • Limited customer support may lead to unresolved issues.
  • Buyers may face scams without adequate buyer protection measures.
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User Reviews

(611K Reviews)
  • RS Lister
    2024/08/21

    AVOID Mercari at all costs. Typing this then deleting the app. $20 in fees on a $40 purchase, you are NUTS. Fees, fees, fees, fees, so many fees, and it wasn't like this a few months ago. Then there are the scammers listing things for sale. Tried to buy an item from 3 completely different sellers, all 3 sent junk rather than the item listed. Mercari wouldn't do a refund only a credit to my account that had an expiration date. Use it in time or they just steal your money and you get nothing.

  • Gabriela Smith-Rosario
    2025/06/16

    I really love this app, and I think it's a brilliant idea. I've been using Mercari for years, and they've really improved search functions, filtering, UI. My biggest criticism is that eBay's pay in 4 doesn't seem to work. Also, fees have increased a lot over the years. Lastly, you can block sellers, but that doesn't seem to prevent their listings from showing up in your feed. It would be great if they'd implement this, either as a filter option or automatically if you block a seller.

  • Dawn Miller
    2025/04/14

    DO NOT RECOMMEND!!! There are so many fees, it's ridiculous. If you want to buy something and find a great deal for $10, you're going to be paying WELL OVER $20 after fees, which means (for me) I don't want it anymore. I wanna see what I'm paying as I look through the category I'm interested in bcuz when I find a good deal, I want it.. but it's no longer a good deal once you go through checkout... if your shopping on Mercari!

  • Derby TheMuffin
    2025/09/14

    Been buying and selling on here since 2017! I definitely feel safer on here than on Ebay, it's a great platform. The bundle feature is awesome! The reason for 4 stars is the fact that they have never added a "delete all" option for messages or notifications. Going through years' worth would take too long to delete individually! Any other platform would have this option. The "99+" notifications drives me wild. Also fees have gotten pretty high over the years.

  • Elizabeth C
    2025/10/03

    I've never had any problems with buying or selling but this app is broken half the time. It freezes, scrolling stutters and bounces around, if you browse for too long (and by "too long" I mean like 5 minutes) the listings will simply stop loading in or you can't click on them at all. I have to close and reopen the app to fix it. It makes it very difficult when I'm looking through a search that has a lot of results. It didn't used to be like this and I wish they would fix the stability

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to Mercari: Buy and Sell App?

Yes, users can submit suggestions or feedback through the app's support section or customer service channels.

Does Mercari: Buy and Sell App collect my personal data?

Yes, Mercari: Buy and Sell App collects personal data to facilitate transactions and enhance user experience, as outlined in their privacy policy.

Does Mercari: Buy and Sell App support offline use?

Mercari: Buy and Sell App requires an internet connection for most features, so offline use is limited.

How do I cancel my Mercari: Buy and Sell App subscription?

Since there are no subscription fees, there's no need to cancel; users can simply stop using the app at any time.

How much does a subscription to Mercari: Buy and Sell App cost?

Mercari: Buy and Sell App does not require a subscription fee; however, sellers may be charged a service fee on sales.

How to use Mercari: Buy and Sell App

Can I reactivate my account if it has been deactivated?

Yes, you can reactivate your account by logging in with your credentials. Follow the prompts to restore your account.

How can I contact customer service for help with my account?

You can reach our customer service through the app or website by navigating to the Help section and selecting Contact Us.

How can I update my customer number if it's incorrect?

You cannot update your customer number manually. Please contact customer service for assistance with any discrepancies.

How do I log in if I've changed my email address?

Use your new email address to log in. If you encounter issues, try resetting your password using the new email.

I can't seem to log in to my Mercari account. What should I do?

If you're having trouble logging in, check your email and password for errors. You can also reset your password using the "Forgot Password?" link.

What's New

  • Minor update with some bug fixes and slight tweaks.
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