4.7 As someone who loves to declutter and find unique items, I often turn to Mercari in various scenarios. For instance, during spring cleaning, I decided to sell some old clothes and gadgets that had been gathering dust. I snapped a few photos, wrote brief descriptions, and listed them on the app. Within days, I had sold several items, making some extra cash while clearing out my closet.
Additionally, I frequently use Mercari to hunt for bargains. Recently, I was on the lookout for a new phone case. Instead of heading to a retail store, I opened the app and browsed through countless options. I found a stylish case at a fraction of the retail price, and the transaction was completed in minutes.
The user experience on Mercari is one of its standout features. The app's layout is clean and organized, making it easy to navigate through categories. I particularly appreciate the search function, which allows me to filter results based on my preferences. When I first opened the app, I was greeted with a vibrant homepage showcasing trending items, which immediately drew me in.
Listing an item is straightforward; I simply clicked the "Sell" button, uploaded photos, and added a description. The app even suggests prices based on similar listings, which is incredibly helpful for someone like me who isn’t sure what to charge. The performance is smooth, with quick loading times and no glitches, which enhances the overall experience.
After using Mercari for several months, I can confidently say that it has become my go-to app for buying and selling. The sense of community and the ease of use make it a delightful platform to engage with.
Mercari operates on a commission-based model, charging a flat 10% fee on each sale. While this might seem steep at first, I find it reasonable considering the convenience and security the app provides. There are no listing fees, which means I can sell as many items as I want without worrying about upfront costs. This pricing structure encourages me to list more items, knowing that I only pay when I make a sale.
The Mercari team is proactive about updates, frequently rolling out new features and improvements based on user feedback. I’ve noticed enhancements in the messaging system and the addition of new payment options, which have made transactions even smoother. Customer support is also commendable; I once had a question about a transaction, and their response was prompt and helpful. The support team is accessible through the app, making it easy to get assistance when needed.
As an American user, security and privacy are paramount when using any app, and Mercari does a commendable job in this regard. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. During registration, I was required to provide basic personal information, including my name and email address, which is standard practice for most platforms.
Mercari takes user privacy seriously, implementing measures to protect personal data. I appreciate that they do not bombard users with excessive ads or tracking behavior, which can often be a concern with other apps. Instead, the focus remains on creating a safe marketplace for buying and selling. Overall, I feel secure using Mercari, knowing that my information is protected while I enjoy the benefits of the app.





AVOID Mercari at all costs. Typing this then deleting the app. $20 in fees on a $40 purchase, you are NUTS. Fees, fees, fees, fees, so many fees, and it wasn't like this a few months ago. Then there are the scammers listing things for sale. Tried to buy an item from 3 completely different sellers, all 3 sent junk rather than the item listed. Mercari wouldn't do a refund only a credit to my account that had an expiration date. Use it in time or they just steal your money and you get nothing.





I really love this app, and I think it's a brilliant idea. I've been using Mercari for years, and they've really improved search functions, filtering, UI. My biggest criticism is that eBay's pay in 4 doesn't seem to work. Also, fees have increased a lot over the years. Lastly, you can block sellers, but that doesn't seem to prevent their listings from showing up in your feed. It would be great if they'd implement this, either as a filter option or automatically if you block a seller.





DO NOT RECOMMEND!!! There are so many fees, it's ridiculous. If you want to buy something and find a great deal for $10, you're going to be paying WELL OVER $20 after fees, which means (for me) I don't want it anymore. I wanna see what I'm paying as I look through the category I'm interested in bcuz when I find a good deal, I want it.. but it's no longer a good deal once you go through checkout... if your shopping on Mercari!





Been buying and selling on here since 2017! I definitely feel safer on here than on Ebay, it's a great platform. The bundle feature is awesome! The reason for 4 stars is the fact that they have never added a "delete all" option for messages or notifications. Going through years' worth would take too long to delete individually! Any other platform would have this option. The "99+" notifications drives me wild. Also fees have gotten pretty high over the years.





I've never had any problems with buying or selling but this app is broken half the time. It freezes, scrolling stutters and bounces around, if you browse for too long (and by "too long" I mean like 5 minutes) the listings will simply stop loading in or you can't click on them at all. I have to close and reopen the app to fix it. It makes it very difficult when I'm looking through a search that has a lot of results. It didn't used to be like this and I wish they would fix the stability
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or customer service channels.
Yes, Mercari: Buy and Sell App collects personal data to facilitate transactions and enhance user experience, as outlined in their privacy policy.
Mercari: Buy and Sell App requires an internet connection for most features, so offline use is limited.
Since there are no subscription fees, there's no need to cancel; users can simply stop using the app at any time.
Mercari: Buy and Sell App does not require a subscription fee; however, sellers may be charged a service fee on sales.
Yes, you can reactivate your account by logging in with your credentials. Follow the prompts to restore your account.
You can reach our customer service through the app or website by navigating to the Help section and selecting Contact Us.
You cannot update your customer number manually. Please contact customer service for assistance with any discrepancies.
Use your new email address to log in. If you encounter issues, try resetting your password using the new email.
If you're having trouble logging in, check your email and password for errors. You can also reset your password using the "Forgot Password?" link.