This site uses cookies to enhance your user experience. By clicking any link on this site you are giving your consent to our cookie policy. Read more
Reject
Accept All

Advertiser and Editorial Disclosures

Rakuten: Cash Back and Deals

Rakuten: Cash Back and Deals

3.4
Rating
10,000,000+ Downloads
13.1.0 Version
Advertisement
Screenshot 1
Screenshot 2
Screenshot 3
Screenshot 4
Screenshot 5
Screenshot 6
Screenshot 7
Screenshot 8
Screenshot 9

Information

  • Category: Shopping
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: Rakuten Rewards
  • Updated on: Jul 1, 2026
Advertisement
Discover incredible savings with the Rakuten app! Enjoy cash back on your favorite brands and access exclusive deals effortlessly. Whether shopping online or in-store, Rakuten helps you maximize your savings while you shop. With a user-friendly interface and personalized offers, it’s never been easier to earn rewards on everyday purchases. Join millions of satisfied users and start turning your shopping into cash back today!

Features & Highlights

Rakuten: Cash Back and Deals is a powerful app that transforms the way you shop online, offering a seamless experience that rewards you for your purchases. Here are some of its standout features:

  • Cash Back Offers: Rakuten provides users with cash back on purchases made through its platform. For instance, I recently bought a new laptop from a partnered retailer and received 5% cash back, which was a pleasant surprise added to my savings.
  • Exclusive Deals and Coupons: The app frequently updates its list of exclusive deals and coupons, allowing users to save even more. I found a 20% off coupon for a clothing store I love, which made my shopping spree even more enjoyable.
  • Referral Program: Rakuten encourages users to invite friends by offering bonuses for both the referrer and the new user. I shared my referral link with a friend, and we both received a $30 bonus after their first purchase, making it a win-win situation.
  • Easy Tracking: The app allows you to track your cash back earnings effortlessly. I can see how much I’ve earned over time, which motivates me to continue using the app for my shopping needs.
  • Mobile and Desktop Compatibility: Whether I’m on my phone or laptop, Rakuten’s interface is user-friendly and consistent across devices. I often switch between my phone and computer, and the experience remains smooth and intuitive.

Real Experience Using "Rakuten: Cash Back and Deals"

Application Scenarios

As someone who frequently shops online, I’ve found Rakuten to be an invaluable tool in my daily life. For example, during the holiday season, I was on the hunt for gifts for my family. I opened the Rakuten app to browse through various retailers and quickly discovered that my favorite electronics store was offering 10% cash back. I made my purchases directly through the app, and not only did I save money on the gifts, but I also earned cash back that I could use for future shopping. Additionally, I often use Rakuten when booking travel. I recently booked a hotel for a weekend getaway and was thrilled to see that I could earn 6% cash back on my stay, which added to the excitement of my trip.

User Experience

The user interface of the Rakuten app is clean and straightforward, making it easy to navigate. Upon opening the app, I’m greeted with a dashboard that showcases current cash back offers and deals. The workflow is seamless; I can quickly search for stores or browse categories. I appreciate how the app provides a clear breakdown of potential cash back earnings before I make a purchase. The performance is impressive, with minimal loading times, and I’ve never encountered any glitches during my shopping sessions. Overall, using Rakuten feels rewarding and enjoyable, as I know I’m getting more value out of my purchases.

Pricing

Rakuten is free to use, which is one of its most appealing aspects. There are no hidden fees or subscription costs, making it accessible for everyone. The cash back you earn is essentially free money for shopping you would do anyway. I’ve found that the app pays out cash back through PayPal or checks, which is a convenient way to receive my earnings without any additional charges.

Updates & Support

Rakuten regularly updates its app to enhance user experience and introduce new features. I’ve noticed improvements in the speed and functionality of the app over time. Customer support is readily available through the app, and I’ve had a positive experience when I reached out with questions. The support team was responsive and helpful, ensuring that any issues I encountered were resolved quickly. This level of support adds to my overall satisfaction with the app.

Security & Privacy Review

As an American user, security and privacy are paramount when using any app, and Rakuten does a commendable job in this regard. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. When registering, I was required to provide basic personal information, such as my name and email address, which is standard for cash back services. I appreciate that Rakuten has a clear privacy policy outlining how my data is used and protected.

Moreover, I’ve noticed that the app does not bombard me with intrusive ads, which is a relief. Instead, it focuses on relevant offers based on my shopping habits. While there is some tracking behavior to personalize my experience, I feel comfortable knowing that Rakuten prioritizes user privacy and security. Overall, I trust Rakuten with my information, and I feel secure while using the app for my shopping needs.

Pros
  • Earn cash back on everyday purchases effortlessly.
  • Access exclusive deals from top retailers easily.
  • Maximize savings with frequent promotions and special offers.
  • Enjoy a user-friendly interface for seamless shopping.
  • Stack cash back with existing discounts for greater savings.
Cons
  • Limited selection of participating retailers can reduce cash back opportunities.
  • Redemption process can be complicated and time-consuming for users.
  • Cash back amounts may not be as high as competing platforms.
Advertisement
Advertisement

User Reviews

(74.4K Reviews)
  • Christine Chang
    2024/12/14

    The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)

  • Cindi Wilson
    2024/12/31

    Used to be good, but now it's just a huge waste of time and a massive rip off. Cashback stays pending until it becomes so old in your history, that it disappears from your log, and then you don't even know what what happened to it. Also, customer service used to be good. It was easy to get your cash back fixed. Now, they just give you the run around. I'm about done with them. Don't waste your time using them!

  • Shakera Mikell
    2025/05/14

    I am rather disappointed with the app because I have been waiting for cash back since Thanksgiving/Black Friday. Seeing as it is now May, I have waited more than 14 weeks/120 days after my purchases and still have yet to receive my cash back. The purchases have disappeared from my pending transactions. I'm just incredibly saddened with my experience in the within the last 6 months.

  • Sean Bahls
    2026/06/19

    Absolutely terrible. All transactions I made with Rakuten went from pending to ineligible, there is no option for actually speaking with a customer service agent. When I made my purchases I confirmed that they were listed as eligible even if I did not use the browser extension (I never allow 3rd party tracking). Now, a month later it updates to "ineligible" and states that the reason is i declined 3rd party track (i.e. data gathering). Not enough space left for the rest of what I wanted to say

  • Dominic Jamal
    2026/06/04

    It's now 6/3, and I've had this app since 5/23/26. I've shopped at Target at least six times using my linked card, yet I still haven't received any rewards. The purchases even appear under my shopping trips, but no rewards have been credited. I've given it plenty of time, but nothing has changed. Very disappointing experience. I'll be uninstalling the app after posting this review.

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to Rakuten: Cash Back and Deals?

Yes, users can submit suggestions or feedback through the app's support section or by contacting customer service directly via their website.

Does Rakuten: Cash Back and Deals collect my personal data?

Yes, the app collects personal data to enhance user experience, process transactions, and provide personalized offers, but it adheres to privacy regulations.

Does Rakuten: Cash Back and Deals support offline use?

The app primarily functions online to track purchases and provide cash back offers, but some features may be accessible offline, such as browsing past deals.

How do I cancel my Rakuten: Cash Back and Deals subscription?

Since the app does not require a subscription, users can simply stop using the app without any cancellation process.

How much does a subscription to Rakuten: Cash Back and Deals cost?

There is no subscription cost for the app, as it operates on a free model that allows users to earn cash back without any fees.

How to use Rakuten: Cash Back and Deals

Can I change the email linked to my Rakuten account?

Yes, you can change your email in your account settings after logging in. If you have trouble, reach out to customer service for assistance.

How can I activate my Rakuten account?

To activate your account, simply log in with your email and password, then follow the prompts to complete the activation process.

How can I view my cash back transactions after logging in?

Once logged in, go to the "Cash Back" section in your account to view all your transactions and cash back status.

How do I contact customer service for my Rakuten account?

You can reach customer service via the help section on the Rakuten website or through the app. Look for the “Contact Us” option for assistance.

How do I log in to my Rakuten account on a different device?

To log in on a different device, simply enter your registered email and password on the Rakuten login page. If you encounter issues, contact customer service.

What's New

  • We did some various bug fixes & improvements - enjoy the smoother experience!
Advertisement