4.6 




The app is good but it's trying to do too many things. Using the chat feature is great for keeping in touch with your party but the group chat feature kept dropping messages eventhough you would get the notification that you got a message. To receive messages, I would have to shut down the app and then re-open it to see the message (if it appeared at all).





The app is fine for things like tracking your account balance and events, but the messaging is a joke. With a group chat you could never rely on anyone getting a message because sometimes only half the group received them. Even paying for the internet package to use a different app isn't worth it because half the time that drops as well. I think walkie-talkies would be the way to go.





This is the worst messaging app on a cruise that I've ever used. I get notifications that a message or many messages have come in, but when I open the app there's nothing new there. I only see things about an hour or two later. I'm really pissed cuz this has ruined our cruise experience, causing us to miss meeting up with the rest of our group.





there is no reason that a multibillion-dollar company cannot do better for their app. it's nice that it allows you to track your shore excursions and plan your day with activities on board, and has a decent texting app. there is no reason it should not have a GPS function to allow passengers to see the location of the ship in real time (like SW Airlines), and it would be nice to share photos and each other's locations on the boat.





This app has been great for booking excursions, purchasing Voom, drink packages, utilizing deck plans, etc. I don't know if Royal actually spends much time reading the reviews and comments, but if so... 1. Chat needs improvement. 2. A link to a pdf version of the printed Cruise Compass would be great. 3. A notification and area for special announcements. The ship speaker system is very hard to understand due to volume, tone and accents. This is not a complaint; just a few ideas.
Review Source: Google Play store public user reviews.
Yes, the Royal Caribbean International app collects personal data to create user profiles, facilitate bookings, and enhance the overall user experience, in accordance with their privacy policy.
The Royal Caribbean International app is free to download and use, with no trial necessary, as it is designed to assist users with their cruise experience at no additional cost.
While some features of the Royal Caribbean International app can be accessed offline, an internet connection is required for full functionality, including real-time updates and booking services.
Users can contact support or send feedback through the app itself, by accessing the help section, or by visiting the Royal Caribbean International website for additional customer service options.
Since there are no subscription plans for the Royal Caribbean International app, users do not need to manage or cancel any subscriptions. However, users can manage their cruise bookings through the app or the Royal Caribbean website.
You can reach customer service by tapping the "Help" or "Contact Us" section in the app for assistance.
The customer service number is listed under the "Help" section within the app for quick access.
Open the app and enter your email and password associated with your account, then tap "Log In."
If you haven't activated your account, follow the prompts during the login process to verify your email and set a password.