4.6 7shifts: Employee Scheduling is a powerful tool designed to streamline the scheduling process for businesses, particularly in the restaurant and retail sectors. Here are some of its standout features:
As a restaurant manager, my day-to-day operations heavily rely on effective scheduling. I first started using 7shifts when I noticed that our previous scheduling method was causing confusion among staff and leading to missed shifts. With 7shifts, I can create a weekly schedule in just a few minutes. For example, during a busy holiday season, I used the app to quickly adjust shifts based on employee availability and customer demand. The ability to communicate directly with my team through the app meant I could send out last-minute changes without any confusion.
The user interface of 7shifts is clean and intuitive, making it easy for both managers and employees to navigate. I found the onboarding process straightforward, with helpful tutorials guiding me through the various features. The drag-and-drop scheduling is particularly user-friendly; I can simply click on a shift and move it to another employee’s name. Performance-wise, the app runs smoothly without any lag, even during peak usage times. Overall, my experience has been positive, as it has significantly reduced the time I spend on scheduling and improved communication within my team.
7shifts offers a variety of pricing plans to accommodate different business sizes and needs. The basic plan is free for a single location, which is great for small businesses just starting out. As our restaurant grew, I opted for the paid plan, which provides additional features like advanced reporting and team communication tools. The pricing is competitive compared to other scheduling apps, and I believe the value it brings to our operations justifies the cost.
7shifts regularly updates its app to introduce new features and improve existing ones. I’ve noticed enhancements in the reporting tools and user interface over the past few months, which have made my scheduling tasks even easier. The customer support team is responsive and helpful; I once had a question about a feature, and they got back to me within a few hours with a detailed answer. This level of support gives me confidence in using the app long-term.
As an American user, I take security and privacy seriously, especially when it comes to apps that handle employee data. 7shifts is available on both the App Store and Google Play, which adds a layer of credibility. During the registration process, I was required to provide basic information such as my name, email, and business details, which is standard for such applications. I appreciate that 7shifts does not bombard users with ads, and I have not noticed any intrusive tracking behavior while using the app. Overall, I feel secure knowing that my data and my employees' information are handled with care.





We've had our 7Shifts subscription for about 6 months now, and use it for scheduling at our coffee shop. The idea? Love it! The website? Functional and easy to use. This app? Absolute junk as it is. It crashes. Some employees don't get chat notifications despite having notifications enabled. Sometimes, for seemingly no reason at all, when creating a shift, the app will save it in a different time zone. For instance, the shift is 9-1, the app will show it as 10-2. Needs work.





The app was working well, but just recently, it seems to be glitchy. Sales and labor numbers are not always available or are not available until much later on in the day. It used to be very accurate, but there is an obvious lag now. I also am no longer receiving any emails regarding shift changes, announcements, and messages. This is much more recent, and I have already double checked my settings and spam folders.





It's gotten worse. Not sure why, but the drop-down to change an assignment snaps back before you can select anything. The notes on availability are so large they block dropping a shift on someone and can't be clicked through. Making rearranging for time off requests a game of operation to find the one spot I can drop the shift. The header/footer are so big that I see more of them on a 15" laptop than I do of the schedule I'm trying to work on. Overall 7shifts is backsliding from 3 years ago.





Give the Employees freedom. Our restaurant managers love to micro manage and don't let us view our schedules in app. We can't sign up without an invite whatsoever. So we have no say in it at all. We don't get to use 7shifts to it's fullest potential. They print schedules directly from the website. Yes, website. There should be a way to circumvent such limitations. Otherwise, what's the point for an app?





App worked without issue up until the most recent update (Android). Now it doesn't work at all. I've uninstalled and reinstalled several times, and the app still does not work. I wouldn't mind if it glitched or ran slower than before as long as it still worked. It's also a bit of a digital slap in the face receiving notifications regarding app activity for an app that I can't interact with.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app or the official 7shifts website, where they are encouraged to share ideas for improvements or new features.
Yes, 7shifts collects personal data to provide its services, including information necessary for scheduling and communication purposes, as detailed in their privacy policy.
7shifts does not support offline use; an internet connection is required to access its features and functionalities.
You can cancel your 7shifts subscription by accessing your account settings and following the cancellation process outlined there, ensuring you do so before the next billing cycle.
Subscription costs for 7shifts vary based on the plan chosen and the number of locations, with pricing typically starting at a monthly rate per location.
Yes, you can change your account settings anytime after activation by logging in and navigating to the settings section.
You can contact customer service via the help section in the app or by calling the provided customer number.
To activate your account, follow the link in your registration email and complete the setup process. If you encounter issues, reach out to customer service.
Use the "Forgot Password" link on the login page to reset your password and regain access to your account.
You can recover your login information by using the "Forgot Password" option on the login page or by contacting customer service for further help.