This site uses cookies to enhance your user experience. By clicking any link on this site you are giving your consent to our cookie policy. Read more
Reject
Accept All

Advertiser and Editorial Disclosures

UKG Pro

UKG Pro

4.4
Rating
/ Downloads
1.11.02.0367 Version
Advertisement
Screenshot 1
Screenshot 2
Screenshot 3
Screenshot 4
Screenshot 5
Screenshot 6
Screenshot 7
Screenshot 8
Screenshot 9

Information

  • Category: Business
  • Price: 0
  • Age Rating: Everyone
  • Available on: /
  • Developer: UKG, Inc.
  • Updated on: Jun 12, 2026
Advertisement
UKG Pro is a comprehensive human capital management solution designed to streamline HR processes and enhance employee experiences. With features for payroll, talent management, and workforce analytics, it empowers organizations to optimize their workforce and drive engagement. The app offers intuitive tools for both employees and managers, ensuring seamless communication and efficient management of HR tasks. Experience a modern approach to workforce management with UKG Pro, where people and technology work together to achieve organizational success.

Features & Highlights

UKG Pro is a comprehensive human capital management solution that stands out for its robust features designed to streamline HR processes. Here are some of the core features that make it a go-to choice for businesses:

  • Employee Self-Service Portal: This feature allows employees to manage their own information, such as updating personal details and accessing pay stubs. For instance, I recently had to change my address after moving, and I was able to do it seamlessly through the app without needing to contact HR.
  • Time and Attendance Tracking: UKG Pro offers an intuitive time-tracking system that helps employees clock in and out easily. I often use this feature when I’m working remotely; it allows me to log my hours accurately and ensures I get paid for every minute worked.
  • Performance Management Tools: The app includes tools for setting goals, providing feedback, and conducting performance reviews. I found this particularly useful during my last performance review cycle, as I could easily track my progress and gather feedback from my manager directly through the app.
  • Comprehensive Reporting: UKG Pro provides detailed analytics and reporting capabilities that help HR teams make informed decisions. I’ve seen how my HR department uses these reports to identify trends in employee engagement and turnover, which ultimately helps in strategizing better retention plans.

Real Experience Using "UKG Pro"

Application Scenarios

As a user of UKG Pro, I find myself interacting with the app in various scenarios throughout my workweek. For example, every Monday morning, I check my schedule and confirm my shifts for the week. The app’s calendar feature is incredibly user-friendly, allowing me to see my upcoming shifts at a glance. Additionally, when I need to request time off, I can do so directly through the app. I simply navigate to the time-off request section, select the dates, and submit my request—all within a few taps. This has made managing my work-life balance much easier.

User Experience

The user interface of UKG Pro is sleek and intuitive, making navigation a breeze. I appreciate how the dashboard is organized, with all essential features easily accessible. The workflow for submitting time-off requests or updating personal information is straightforward, which minimizes the chances of errors. Performance-wise, the app runs smoothly without any noticeable lag, even during peak usage times. Overall, my experience has been positive; I feel empowered to manage my work-related tasks efficiently, which enhances my productivity.

Pricing

UKG Pro offers a variety of pricing plans tailored to different business sizes and needs. While the exact pricing can vary based on the features selected and the number of users, I found that the investment is justified given the extensive capabilities the app provides. For small to medium-sized businesses, the cost is competitive compared to other HR solutions, especially considering the time saved in managing HR tasks.

Updates & Support

The support provided by UKG Pro is commendable. I’ve had to reach out to customer service a couple of times for minor issues, and each time, I received prompt and helpful responses. The app also receives regular updates, which not only improve functionality but also introduce new features based on user feedback. This commitment to continuous improvement is something I truly appreciate as a user.

Security & Privacy Review

As an American user, security and privacy are paramount when it comes to using apps that handle personal and sensitive information. UKG Pro is available on both the App Store and Google Play, which adds a layer of credibility. During the registration process, I was required to provide personal data such as my name, email, and social security number, which is standard for HR applications. However, I was pleased to see that UKG Pro employs robust encryption methods to protect this data.

Importantly, I have not encountered any intrusive ads or excessive tracking behavior while using the app. UKG Pro focuses on providing a seamless user experience without bombarding users with advertisements, which is a significant plus in today’s app landscape. Overall, I feel secure using UKG Pro, knowing that my personal information is handled with care and that the app prioritizes user privacy.

Pros
  • Seamless integration with existing HR systems enhances efficiency
  • User-friendly interface simplifies employee engagement and management
  • Advanced analytics provide actionable insights for better decisions
  • Robust compliance features reduce risk and ensure adherence
  • Customizable workflows improve productivity and streamline processes
Cons
  • High learning curve for new users
  • Limited customization options available
  • Customer support response times can be slow
  • Integration issues with third-party applications
Advertisement
Advertisement

User Reviews

(82.3K Reviews)
  • Aiden P
    2025/08/02

    Buggy app. If I'm late, this app is usually the reason. Takes forever to load anything, and whenever the fingerprint doesn't register, instead of just letting me log in with my PIN, it makes me enter my login information manually AND request an authentication code, as though I have all the time in the world for that when I'm trying to clock back in from a break..... So annoying.

  • Indigo Burner
    2026/06/15

    Worst app I've ever used. Within months of switching over it is completely useless and will not even let me log in. I went from being able to see my schedule in a user friendly manner on the old app, to a difficult to read schedule on the new app, to it crashing and being fully unable to track my hours worked, schedule, or insurance info unless I am at work on the work computer that everyone else needs. Absolutely atrocious and unusable app. Kill it with fire.

  • Josh Gilligan
    2026/06/11

    legitimately the worst app ive ever had to use in my entire life. crashes, logouts, refusal to work with fingerprint, daily updates that fix nothing, "please try again later". Requires 3 separate pieces of information to login and a fixed QR that can only be accessed physically from your work location, not even my bank is that secure and for what? a hacker is going to steal my schedule? maybe they can work my shift for me while they're at it.

  • Hike Monsa
    2026/06/15

    Months later still an issue. 2 step authentication doesn't work right. gives 4 options(email,call,text,etc), but when I select text, it says sending an email to an email i can't access. Also, it has a checkbox for "remember this device" that doesn't seem to do anything, as it comes to that page everytime regardless of if it was checked off the last time. This is one of many issues I have had on this app since we switched to ukg. this is the enth problem, 0 stars

  • Heath McCall
    2026/06/05

    doesn't work 90% of the time. I can literally request a new password, successfully change it, enter it in and get error messages that the user name and password never match. I think it worked once in 5 years. complete garbage. their website is just as bad. Only place this useless site works is on my work PC that has a single sign on and even that buggy.

Review Source: Google Play store public user reviews.

FAQ

Does UKG Pro collect my personal data?

Yes, UKG Pro collects personal data necessary for HR functions, such as employee information, payroll details, and time-tracking data, but it adheres to strict data privacy and security regulations.

Does UKG Pro offer a free trial or free version?

UKG Pro does not typically offer a free trial or free version; however, interested organizations can inquire about demo options or custom pricing plans through their sales team.

Does UKG Pro require an internet connection?

Yes, UKG Pro requires an internet connection to access its services and features, as it is a cloud-based application.

How can I contact support or send feedback for UKG Pro?

Users can contact UKG Pro support through the in-app help feature, email support, or by visiting the official UKG website for additional resources and feedback options.

How do I manage or cancel my UKG Pro subscription?

To manage or cancel your UKG Pro subscription, you should log into your account and navigate to the subscription management section or contact your account manager for assistance.

How to use UKG Pro

How can I contact customer service for UKG Pro?

You can contact UKG Pro customer service through their official website or by calling the support number provided in your account details.

How do I activate my UKG Pro account?

To activate your account, follow the link sent to your email during registration and create a password. If you need help, contact customer support.

How do I find my customer number for UKG Pro?

Your customer number is typically found in your account settings or on your billing statement. Contact support if you can't locate it.

How do I log in to the UKG Pro app?

Open the app, enter your username and password, then tap "Log In." If you've forgotten your credentials, use the "Forgot Password" option.

What's New

  • This release contains fixes and improvements to enhance your experience.We encourage you to turn on auto update to get the latest features and fixes.
Advertisement