This site uses cookies to enhance your user experience. By clicking any link on this site you are giving your consent to our cookie policy. Read more
Reject
Accept All

Advertiser and Editorial Disclosures

Mailchimp Email Marketing

Mailchimp Email Marketing

4.7
Rating
1,000,000+ Downloads
6.87.0 Version
Advertisement
Screenshot 1
Screenshot 2
Screenshot 3
Screenshot 4
Screenshot 5
Screenshot 6
Screenshot 7
Screenshot 8
Screenshot 9
Screenshot 10
Screenshot 11
Screenshot 12
Screenshot 13
Screenshot 14
Screenshot 15

Information

  • Category: Business
  • Price: free
  • Age Rating: Everyone
  • Available on: /
  • Developer: Intuit Inc
  • Updated on: Jul 6, 2026
Advertisement
Mailchimp Email Marketing is a powerful tool designed to help businesses create, send, and analyze email campaigns effortlessly. With its user-friendly interface and customizable templates, users can engage their audience effectively. The app offers advanced analytics, automation features, and integration with various platforms, making it ideal for marketers of all levels. Whether you're a small business or a large enterprise, Mailchimp streamlines your email marketing efforts, ensuring you connect with your audience and drive results.

Features & Highlights

Mailchimp Email Marketing is a powerhouse in the realm of digital marketing, offering a suite of features that cater to both beginners and seasoned marketers. Here are some of the standout features that make Mailchimp a go-to choice for email marketing:

  • Drag-and-Drop Email Builder: This intuitive tool allows users to create visually appealing emails without any coding knowledge. For instance, I recently launched a new product and used the builder to design a vibrant email campaign that showcased the product's features, resulting in a significant increase in engagement.
  • Audience Segmentation: Mailchimp enables users to segment their audience based on various criteria, such as demographics and past interactions. I utilized this feature to send targeted emails to different customer groups, ensuring that my messages resonated with each segment, which ultimately boosted my open rates.
  • Automated Campaigns: With Mailchimp, I can set up automated email sequences that trigger based on user behavior. For example, I created a welcome series for new subscribers that introduced them to my brand and products, leading to higher conversion rates from new leads.
  • Analytics and Reporting: The platform provides detailed analytics that help track the performance of email campaigns. After sending out a newsletter, I was able to analyze open rates, click-through rates, and overall engagement, allowing me to refine my future campaigns based on real data.
  • Integrations: Mailchimp seamlessly integrates with various platforms like Shopify, WordPress, and social media channels. This feature has been invaluable for me, as I can easily sync my e-commerce store with my email marketing efforts, ensuring a cohesive marketing strategy.

Real Experience Using "Mailchimp Email Marketing"

Application Scenarios

As a small business owner, I wear many hats, and email marketing is a crucial part of my marketing strategy. I use Mailchimp to communicate with my customers, promote new products, and share valuable content. For instance, during the holiday season, I crafted a series of promotional emails to highlight special offers. The ability to segment my audience allowed me to tailor messages specifically for returning customers and new subscribers, maximizing the impact of my campaigns.

User Experience

The user interface of Mailchimp is clean and user-friendly, making it easy to navigate through various features. The drag-and-drop email builder is particularly impressive; I can quickly add images, text blocks, and buttons to create a professional-looking email in minutes. The workflow for setting up a campaign is straightforward, guiding me through each step from design to scheduling. Performance-wise, I’ve found Mailchimp to be reliable, with emails being sent promptly and landing in inboxes without issues. Overall, my experience has been positive, and I appreciate the platform's ability to grow with my business needs.

Pricing

Mailchimp offers a variety of pricing plans to accommodate different business sizes and needs. The free plan is a great starting point for beginners, allowing up to 500 subscribers and 1,000 monthly emails. As my business has grown, I’ve opted for the Essentials plan, which provides additional features like A/B testing and custom branding. The pricing is competitive, especially considering the robust features included in each tier.

Updates & Support

Mailchimp regularly updates its platform, introducing new features and enhancements that keep the user experience fresh and relevant. I’ve noticed improvements in the analytics dashboard, making it easier to interpret data. Customer support is also commendable; I’ve reached out a few times with questions, and the response time has been quick, with helpful representatives guiding me through my queries.

Security & Privacy Review

As an American user, security and privacy are paramount when it comes to using digital marketing tools like Mailchimp. The app is available on both the App Store and Google Play, ensuring that it meets the necessary security standards for mobile applications. When registering, I was required to provide basic personal information, including my email address and business details, which is standard practice. Mailchimp has a clear privacy policy that outlines how they handle user data, which I found reassuring.

Importantly, Mailchimp does not engage in intrusive ads or excessive tracking behavior. They focus on providing a secure environment for users while ensuring compliance with regulations like GDPR and CCPA. This commitment to privacy gives me confidence that my data, as well as my customers' data, is handled responsibly.

Pros
  • Mailchimp offers user-friendly tools for effortless campaign creation and management.
  • Its powerful analytics help track performance and optimize engagement effectively.
  • Integration with various platforms streamlines your marketing efforts seamlessly.
  • Automation features save time while nurturing leads and customer relationships.
  • Customizable templates ensure your brand stands out in every email.
Cons
  • Limited automation features can hinder complex marketing campaigns
  • Pricing can escalate quickly with larger lists
  • Customer support may be slow, impacting timely issue resolution
Advertisement
Advertisement

User Reviews

(23.8K Reviews)
  • Danielle Carmichael
    2022/12/12

    I really like the app. However lately when I am editing a campaign certain things will prompt a message saying "something went wrong". Once it does this, I am rarely able to edit that portion of the campaign. For instance, when I try to edit the media links at the bottom of the campaign (Facebook, Instagram, etc) it does this and then I am unable to get into edit or even delete the section. I tried to send a message through "help & support"on app but it says something went wrong with that too.

  • Mariah Campbell
    2024/12/06

    Everything we need, but wish it were easier to take unsubscribes off your paying list so you don't have to keep paying for them, and the manual process is a bear that I had to reach out to customer service to learn how to do properly. They do respond quickly though and try to help as much as they can. They even refunded me the difference after I figured out how to remove the unsubscribers from my list. So many good features though that it makes up for it and the price isn't bad for all of it!

  • Kelley H1961
    2025/11/26

    currently cannot sign on to my account via mobile app. Have uninstalled and reinstalled twice. Have contacted "customer service" with nothing but a canned response received. Have used this app for years with no issues. Suddenly, the sign on is hit/miss and mostly miss giving a sign in error message when the credentials ARE correct. Trying to find out if theres some kind of setting on my phone that is blocking it, but with no response thats impossible. Need assistance with the app!

  • Meagen Howe
    2022/07/30

    My small business is still on the free plan and has brought in thousands of dollars with a monthly email newsletter. I use a desktop computer to craft emails with templates, then use the app to send the draft at a specific day & time (usually Thursday midday). It integrates with Shopify so I can easily pull in product photos. My other favorite feature is the link checker to test URLs before sending. Once we get big enough to pay, MailChimp definitely has earned my loyalty!

  • A Google user
    2019/06/16

    Used to work. Not anymore. Can't edit the text box in templates, old or new email campaigns. Rolled back to previous version. ALL versions affected, apparently. Old, new, doesn't matter. This tells me it's a broken dependency somewhere. My Android system is factory reset, fresh, and up-to-date on the same Galaxy S7 that worked just fine before. I don't know what's broken, what changed, what to fix or how to fix it, what to do to work around. Sent an email to support. No reply yet.

Review Source: Google Play store public user reviews.

FAQ

Can I submit suggestions or feedback to Mailchimp Marketing & CRM?

Yes, users can submit suggestions or feedback through the Mailchimp support center or community forums, where the team actively encourages user input for improving the service.

Does Mailchimp Marketing & CRM collect my personal data?

Yes, Mailchimp Marketing & CRM collects personal data as part of its service to improve user experience, provide tailored content, and ensure compliance with marketing regulations.

Does Mailchimp Marketing & CRM support offline use?

Mailchimp Marketing & CRM primarily functions as an online service, and while some features may be accessible offline through mobile apps, most functionalities require an internet connection.

How do I cancel my Mailchimp Marketing & CRM subscription?

You can cancel your subscription by logging into your Mailchimp account, navigating to the billing section, and following the prompts to cancel your plan.

How much does a subscription to Mailchimp Marketing & CRM cost?

Subscription costs vary based on the chosen plan, ranging from free for basic features to monthly fees for premium plans that include advanced tools and higher sending limits.

How to use Mailchimp Email Marketing

Can I log in to my Mailchimp account from a different device?

Yes, you can log in from any device by visiting the Mailchimp website and entering your credentials.

How can I activate my Mailchimp account after signing up?

You’ll receive an activation email after sign-up. Click the link in that email to activate your account.

How can I contact customer service for help with my Mailchimp account?

You can reach Mailchimp customer service through the Help Center on their website or by using the chat feature for immediate assistance.

How can I reactivate my account if it was deactivated?

To reactivate your account, log in and follow the prompts, or contact customer service for further assistance.

How do I log in to my Mailchimp account?

Visit the Mailchimp website and click "Log In" in the top right corner to enter your credentials.

What's New

  • Tinker, tailor, polish, scrub - we’ve tightened some loose ends and smoothed out a few rough patches to keep the app in shape.
Advertisement